Best Western Chorley West Park Hall Hotel Guest Reviews
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|3.0 miles from Chorley centre|
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Rebecca Mon, 18 October 2021
Disliked: First room wasn't clean, second room window was faulty and wouldn't shut.
Audrey Mon, 18 October 2021
Liked: Location was nice, been better if we could've parked nearer room.
Disliked: The receptionist was on phone when we arrived, we waited almost 10 minutes before we were acknowledged only for another guest to jump right in before us!!.Room was disappointing, dated, shower was a joke although bathroom was up to date.There was a function on, awakened a few times with noisy guests.Breakfast was dire, most certainly not worth the money, again some of the staff the restaurant, manners were missing.Dogs were barking in the area over from where we were.
Catherine Sun, 17 October 2021
Liked: We have been coming to this hotel for 7 years and we loved it as a little family get away every so often we would pack a bag an come stay here as a little family night away, rooms were always comfortable and clean. Bar and restaurant was always lovely with nice food and fair prices. We always used the leisure facilities here, massage gym and swimming. This time we went and it was awful I?m gutted and won?t be returning again. I understand they have been closed due to covid but it was absolutely filthy and nothing like it was for the 7 years we had been going. Such a let down, it?s a big place and has got so much potential, clearly the owners and management just don?t care though.
Disliked: The room we was in was filthy dust on the headboards, old rotten food underneath the beds, sweets under the beds money and an old bottle of aftershave, toilet was dirty beds weren?t made properly it was just rammed with dust and dirt. It was an awful shock how dirty it was. And when I reported it to staff they we?re unhelpful and just didn?t seem to care offered us another room and that was just as bad. This hotel was our hidden little gem for 7 years and I?m sad to say I won?t be returning again. The spa facilities have gone and only one part of the pool was open. This hotel has got so much potential and used to be a wonderful place now it?s just a dump and management don?t seem to care or take pride in what could be a fantastic place as it once was. A real shame and me an my family won?t be returning again.
Dawn Sun, 17 October 2021
Katherine Sun, 17 October 2021
Liked: We didn't get told is was in the middle of a renovation so not all facilities where available. There was no fruit left at breakfast asked was it going to be re filled but got told no baring in mind this was 2 hours before breakfast stopped and ill only eat fruit and yogurt for breakfast
Lou Sun, 17 October 2021
Liked: The ?village? of family rooms was unexpected, so much space, essentially a little house for the night. Can see this hotel has been absolutely amazing in it?s day. A lot of building works being done to bring it back. Very clean for such an old property, friendly, helpful staff.
Disliked: The walk to the family rooms is not ideal, would?ve hated to arrive in the rain but it is nowhere near as ?horrific? as some reviews state. Unfortunately the lagoon pool and jacuzzi closed for refurb, again, looks like it would have been some place in its day, all just a bit tired at the minute.
Norman Sat, 16 October 2021
Wayne Sat, 16 October 2021
Natalie Sat, 16 October 2021
Liked: I was attending a wedding and the function room and courtyard were lovely. The breakfast was good too. The room was big.
Disliked: The rooms were tired and looked old fashioned, there were scuffs on the walls and a rip on the headboard. The furniture felt old too. In the room there was patio doors that opened up to a roof area, I don?t think I intended for use. which wasn?t very nice and I felt a little unsafe and it was quite noisy. There was so wifi in the rooms when I visited.
Peter Fri, 15 October 2021
Liked: Fantastic stay
Disliked: All of it