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Best Western Cades Cove Inn eef - (855) 279-0668
Best Western Cades Cove Inn, 7824 East Lamar Alexander Parkway, Townsend, TN -(855) 279-0668
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BOOK ONLINE OR CALL - (855) 279-0668
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (1084 Ratings)
0.5 miles from Townsend centre
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Located 2 miles from the Great Smoky Mountains National Park this Tennessee hotel features a seasonal outdoor pool and free WiFi. Guests can also start everyday with a hot breakfast buffet. A 42-inch flat-screen cable TV is included in all rooms. A microwave and small refrigerator are also provided at this Townsend Best Western Cades Cove Inn. Access to a business center and fax and photocopying facilities are available to all Best Western Cades Cove Inn guests throughout their stay. A 24-hour reception is available as well. Free wine tastings and winery tours are 17 miles away at Mountain Valley Vineyards. Tuckaleechee Caverns are 4 miles away.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Parking
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Business centre
` Free WiFi
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Best Western Cades Cove Inn Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Sarah Wed, 27 March 2024

Exceptional

0.5

Poor - 0.5 out of 5

Danny Wed, 27 March 2024

Bad

Disliked: Would not refund $135 for the night we booked but didn’t stay. We won’t be using Best Western again. Poor customer service!!!

4.5

Wonderful - 4.5 out of 5

Joseph Sun, 24 March 2024

Superb

Liked: The room was large. The bed was very comfortable. And the free breakfast was more than I expected.
Disliked: The biscuits that were for breakfast were hard as a rock. But everything else was great.

2.5

Fair - 2.5 out of 5

Karen Sat, 23 March 2024

Passable

Liked: Location was convenient
Disliked: Staff @ check-in was lacking in personality/friendliness. At check-in, they are adamant about pets not being on furniture. I had my 14lb dog, and I had brought her dog bed, so I understood the rules and am happy to abide. However, when we pulled our bed down that evening, it was full of black pet hair (I'm hopeful it was pet hair). I travel frequently, so I had a small cleaner and was able to clean things up myself. The bathroom was also lacking as it, too, had human hair everywhere. I cleaned that as well, not sure I'll stay at this location again.

5

Exceptional - 5.0 out of 5

Alisa Fri, 22 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Patrick Mon, 18 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

James Sun, 17 March 2024

I would go back and...

Liked: The people working there. They all seemed to want to be helpful. Instead of keeping their nose in their phones, they knew how to hold a conversation.
Disliked: They may want to have a professional check out the wiring. Either the switch was wired backwards or installed backwards. One isn't much of anything. The other could be a hazard.

5

Exceptional - 5.0 out of 5

Amanda Thu, 14 March 2024

Exceptional

Liked: Close to Cades Cove, where I wanted to go on the trip... very clean & nice staff!
Disliked: Not the hotels fault but didn't like losing power for 2 hours.

4

Very Good - 4.0 out of 5

James Wed, 13 March 2024

Very good

1

Poor - 1.0 out of 5

Mike Mon, 4 March 2024

Very poor

Liked: Staff was very nice.
Disliked: Beds where super hard. Also two full beds not queen as advertised. Didn't sleep well at all. The next morning got up and found a bed bug in the bed next to us crawling across the top of the blankets. Also found one in the dresser drawer. Packed up and went to wait for the office to open and another guest come up to us and asked if we had bugs in our room! Talked to him and he had cockroaches in his room right next to us. Talked to the guy working and all he said was well I'll have to go look at those rooms. Messaged the hotel and got nothing. We will never be back there again. And would advise no one else go either.

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Best Western Cades Cove Inn 7824 East Lamar Alexander Parkway, Townsend, TN