SureStay Plus Hotel by Best Western Hammond Guest Reviews
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2.1 miles from Hammond centre |
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Shekita Fri, 22 March 2024
Exceptional
Jackson Sun, 17 March 2024
Bad
Liked: Location was the only best thing about the stay. It was surrounded by all the restaurants n shopping centers.
Disliked: First, we came early, so the room wasn't ready to check in yet, which is expected. So I paid and I arrived back at 2:55pm and they were still cleaning.I would think if someone is arriving to check in at 3pm that the room should be clean at least 30 minutes before they arrive. The room was a smoke room, and that's because it was the only thing left to book with 2 beds. Which yet again was a bad choice because the room smelled just like tobacco. My kids and I didn't feel comfortable in this room. We were more worried about not bringing home bed bugs. While sleeping in the room, we hear someone trying to get in the room around 5am. I looked out the window and it was a man and lady. I informed them they were at the wrong room. So they left. After that, someone calls my room asking for my name. They never identified themselves. I had to ask a couple of times whom I was speaking too. I gave the worker my name, and she asked when did I check in as if she didn't have that information. This put a bad taste in my mouth. I am not happy with the stay. I wouldn't recommend no one here.
Ashley Fri, 15 March 2024
Very good
Steve Thu, 14 March 2024
Just a pathetic excuse for...
Liked: Nothing.
Disliked: Asked for quiet room in advance and by phone day of arrival. Gave me a room 25 yards for a major train line that also had an intense mildew odor. I am still sneezing and recovering from the mildew. Front desk couldn’t have cared less. Worst breakfast bar I’ve seen in years. All this for $125/night.
Quanesha Wed, 13 March 2024
Bad
Bobby Mon, 11 March 2024
Superb
Sandra Mon, 11 March 2024
Clean room friendly staff
Liked: Location and price
Disliked: No shower chair , we are both paralyzed and the handicap room didn’t have a shower bench or chair
Gabrielle Sat, 9 March 2024
Do not recommend.
Liked: The front desk personnel was nice.
Disliked: The location was difficult. The room door did not lock it had a chain lock on it. It smelled like a saloon in there.
Lance Sat, 9 March 2024
Bad
Feliks Tue, 5 March 2024
Exceptional