Bel-Air Motel Guest Reviews
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0.5 miles from Sault Ste Marie centre |
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Don Wed, 13 March 2024
given a second room, no...
Liked: breakfast was not available
Disliked: first room was not up to par, tv was not working, thermostat was missing, neighbour in room below was loud
Samuel Mon, 19 February 2024
Poor
Bansal Thu, 8 February 2024
Good
Mohit Wed, 7 February 2024
Never come to this place
Liked: I didn’t like anything at all.
Disliked: Almost Everything was broken and damaged. No proper towel or soap shampoos were provided. Total garbage place. It’s better to sleep in car than this facility
Gabrielle Wed, 31 January 2024
Stay Away
Liked: My father and I made it through the night safely thanks to God.
Disliked: Everything. I had to call for the sheets to be changed, which were not changed more than once. I gave up after they couldn't get it right the second time. I had to make up the beds myself. No face towels. The microwave was filthy. Completely disgusting. A woman working two doors down and drug deals going on.
Sean Wed, 15 November 2023
Bad
Liked: In all my years of travelling this is the worst review I've ever had to give out of 3 bad ones. Everything was bad. Sadly... The welcome was ok at first. And I wasnt going to post this. But since you guys insist on the review...
Disliked: From the false advertising, to the poor customer service. To the insects and roaches in the room. The poor odour. Then the games being played to hold on to the money. When your customer is obviously grossed out and upset. Avoiding my calls and the calls from booking, after agreeing to do the refund. I even said that I would scandalize If I get my refund, and the improve their services for future reference. Sad... really sad... The property looks far different from what was in the pics. And what's worse is that the insects had nesting there, and this guy (manager) tries to tell me it must be recent. I was so shocked... For the sake of other guest. I hope the health department pays them a visit. I'm usually pretty reasonable. But this, this was crazy, shockingly crazy... Unfortunately this thing won't allow me to upload the videos. So these are screenshots from the video. I froze at first so I didn't catch the 1st scattering of the insects. But yup. That's it.
Theophil Sun, 12 November 2023
Very poor
Max Fri, 10 November 2023
Exceptional
Elena Mon, 6 November 2023
Poor
Wayne Fri, 3 November 2023
Avoid.
Disliked: Visible stains on the bed, old dirty room, out of date furniture, stains on the shower floor and curtain. Very dated, not maintained. Very disappointed. Called my boss to see if I could sleep in the rental car, asked for room rental refund. No problem getting refund. Left so fast left my glasses behind getting out of there