Baymont by Wyndham Billings Guest Reviews
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4.5 miles from Billings centre |
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Jade Tue, 26 March 2024
Passable
Boncolmo Mon, 25 March 2024
Exceptional
Angela Mon, 25 March 2024
Exceptional
Esterby Sun, 24 March 2024
Good
Liked: Price.
Disliked: More variety in continental breakfast
J Sat, 23 March 2024
Passable
Tim Wed, 20 March 2024
Misrepresentation of amenities; poor servicing...
Liked: I did not stay in this hotel. I signed in, went to my room and found there were no towels of any kind, so I thought maybe my room had not been cleaned. Then I went to check on the hot tub and I found that the jets were not working and the water was not hot. I immediately went to the front desk and canceled my reservation. I was on site 15 minutes top. I was told that I would have to speak with the manager, and that she would be in at 0600.I stayed at another hotel, but I returned at 0600 to complete reservation cancellation. The manager was not in. I came back at 0630; no manager. I got a card from the gal at the front desk with the manager’s name, Jessica. I called at 0700, 0730, and 0800, and Jessica had not arrived. The gal took my name and number.Jessica called me about 1100 I explained that I have a bad back, and that I had booked a reservation at her hotel because the website said that it had a hot tub. I also expressed my concerns about the room, having no towels, that I feared maybe my room hadn’t been cleaned. I commented that this should be a no brainer, no hassle refund due to the hot tub not being operational after she explained that repairs were being made. I just looked, and I was not charged, but I wasn’t sure based on Jessica’s tone just how she was going to respond.
Disliked: Cold/inoperable hot tub; no towels in my room; didn’t even stay there, and I still wasn’t sure if I was going to be charged or not.
Oleh Mon, 18 March 2024
Exceptional
Alice Fri, 15 March 2024
Decent price, poor cleanliness
Liked: Location was good. Price was low which was appreciated.
Disliked: Under the beds had not been cleaned. There were multiple empty.soda bottles and other trash. I am glad I wasn't traveling with a young child or pet that could crawl or reach under there.
Tatum Tue, 12 March 2024
The non-speaking housekeeping, staff doesn’t...
Liked: Location
Disliked: No towelsNo EnglishBed was half madePeople smoking right in the doorway No business center
Adriann Sun, 10 March 2024
It was a place to...
Liked: Waffle maker at breakfast. Hot shower.
Disliked: Cleaners clearly did not do a good job, as my kid found junk within two minutes of entering the room. Whole place just appeared a bit run down.