Overall clean and friendly environment. Was nice to have shuttle available.

Liked: Friendly staff - especially the shuttle
Disliked: Staff was loud in the mornings and we were unable to sleep

Very poor

never again!!

Liked: Location and it was priced well
Disliked: Absolutely the worst customer service I've ever received. The disgusting counter girl seemed troubled that she had to stand up from the couch to walk behind the counter to help then she was more interested in telling me about how she didn't have custody of her daughter then asking me about my stay.i will never stay at that hotel again.

Bad

Liked: Nothing
Disliked: Ants all over the kitchen and ice bucket floors We?re nasty and sticky TV didn?t work there?s stuff all over the walls bathroom was disgusting they overcharged me they told me they give me a credit and they took more money from me now waiting for the manager to call me

Should be lower rates till...

Liked: Front desk was friendly,room was clean ,coffee maker Was great.
Disliked: No breakfast, not even muffins or fruit, no juice ,just coffee and water

Needs Improvement

Liked: They were able to get me a different remote that they "borrowed" from another room. I accidentally dropped my car key in the parking lot and it was turned in but an employee
Disliked: ? I understand that because of Covid-19 they couldn't serve their usual breakfast, but some type of sack breakfast could have been offered.? The room was a total disaster. It looked like they hadn't shampooed the carpets as there were HUGE stains throughout the room. ? We had to go ask for a remote for the TV and the bedside phone wasn't working. ? When checking in they would have to go to the property next to them to key the keycards. ? Only one bath towel was placed in a room that 2 people were checking into. When requesting more towels all they had were pool towels.? I had expected more from the company as I have stayed in their other properties and was extremely pleased.

Very good

Liked: Easy to get to, right off the freeway!
Disliked: Took a little while to check in.

Disappointing

Liked: The room was really cute and the bed was comfortable.
Disliked: That the shower wasn?t working, there wasn?t any cold water, A/C wasn?t working properly, the toilet ran it?s water every 20-30 mins, which wasn?t pleasant when you?re trying to sleep. They had charged me an extra $25 without even telling me.

don't do it

Liked: this place sucks
Disliked: bad front desk clerk. no ice machine working.

Disgusting

Liked: Nothing
Disliked: Filthy, run down