Baymont By Wyndham Reno Guest Reviews
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|3.0 miles from Reno centre|
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Ranelle, Sacramento Wed, 18 January 2012
Overall clean and friendly environment. Was nice to have shuttle available.
Liked: Friendly staff - especially the shuttle
Disliked: Staff was loud in the mornings and we were unable to sleep
Josť Thu, 15 August 2019
The location was perfect the...
Liked: The location
Disliked: Was a none smoking room and it Smelled of smoke the room was dirty parking was horrible we had to park in the street
Francisco Thu, 15 August 2019
Michael Wed, 14 August 2019
Good location,good rooms,vicilities like pool,hottub,halls,all...
Disliked: Need more staff for houskeeping , the hall needs redoing new floors etc
Larry Tue, 13 August 2019
Liked: They did have nice scrambled eggs instant oatmeal is available muffins there is sausage for those who like that. I appreciate the value and the location of where the motel is it is easy freeway access but yet it is quiet and away from the noise and confusion of the main drag
Disliked: They seemingly didn't have juice for the juice machines in the morning for breakfast
Gary Tue, 13 August 2019
Liked: Breakfast was ok. Cleanliness of the dining area was bad though.
Disliked: Room was dirty when we checked in Thursday Aug. 8, 2019. Toilet had dried urine spots on top of the bowl at the back under the seat. Microwave oven had crumbs in it. One pillow case was badly stained. A large stain of some kind of liquid in the carpet at the foot and corner of the bed. The room was not cleaned again on Aug. 9 while we were out. Donnelle (desk clerk) told us it would get cleaned for sure on Aug. 10 and if not that she would clean it herself. It was still not cleaned on Saturday when we arrived back in the evening but our towels were gone. She could not move us to another room she said because it would also have to be cleaned first. She told us that three house keeping people had quit recently and there were only two for the entire hotel. Donnelle went and got a maid and the two of them cleaned the room while we waited in the Lobby. She said we could discuss discounting the room, but that she was too busy right then to talk to us about it. It was obvious that the front desk was also very understaffed...she was the only one there and while she was cleaning our room about seven guests arrived at the front desk waiting for her.
Maria Tue, 13 August 2019
Liked: The breakfast and the shutter
Disliked: It could be cleaner the carpets soiled and have a bad oder the sheets in my bed had stains
Mark Tue, 13 August 2019
Gerlinde Mon, 12 August 2019
Did not stay after viewing...
Liked: Nothing, room wasn't ready when it was time to check in. When we were able to, no place to hang up our clothes. Room wasn't properly cleaned and the mattress was filthy. General appearance of the hotel was very shabby on the interior, nothing like what is pictured in the online advertising. The only good thing was the help of the desk clerk (Kevin) who made an attempt to listen to the problems we found. Overall this place should not be advertised, little lone occupied.
Disliked: Read above!
Amy Mon, 12 August 2019
Avoid this place especially on...
Liked: It was a hot breakfast with many food options. Typical breakfast options for a hotel. Eggs, meat, waffles, toast, muffins, yogurt, fruit, and instant oatmeal.
Disliked: The room was very overpriced in a sketchy neighborhood and with too little parking. The spaces were very tight forcing many people to take up 2 spaces of the already too few of spaces. One lot for 2 hotels in crazy. The room was OK but the rest of the hotel looked in need of repairs.
Richard Mon, 12 August 2019
Liked: Great breakfast.
Disliked: Not enough parking. We stayed for 5 nights. Our room was not made up until late afternoon. Work out room equipment didn?t work.