It wasn't too bad. We...

Liked: It is clean. Staff are friendly and helpful. Close to stores where we can pick up food rather than always eating in restaurant gaining weight.
Disliked: A pile of laundry in a white sack was in sight checking in to our room. An eyesore. Carpets need to be replaced in room and hallway. Old and dirty looking. On our last 2 days noise in adjacent rooms, banging on walls. The mattress is soft. I am not heavy weight but it sinks when i lay down.

Exceptional

Liked: The rooms
Disliked: The lighting in the room

Poor

Disliked: It was rated a 5 star on my screen and I would consider it 2 stars. It was old, and the air conditioning was horrible. There was no clean towels, and the maid walked in on us!! It was suppose to be a king bed with a sofa bed for my granddaughter and it had an old smell.

An Upset Stay

Liked: The apples, I had to admit.
Disliked: Something upset happened during my stay. Some house keeper threw away my teeth braces. I contacted the house keeper manager. He imediately denied it, saying:"they are not going to move anything on the table." So I had to speak to the general manager. Guess what? They found my teeth braces in the trash bin. That was gross. I was not upset because just the keeper threw my belongings, but the attitude of the staff, which was really annoying. Something you put in your mouth is trashed with toilet paper. And no apology by saying: "don't put this in the paper cup next time. Put it in the glass." This has never happened before.

Very polite staff

Liked: Bed was very comfortable
Disliked: The bed had hair on the sheets and in the shower there was hair on the walls and tub, other then that everything was good

Very good

Liked: The price was great
Disliked: The parking location

Exceptional

Liked: To stay longer
Disliked: Loved it had a great view Everyone so niceIt was right in the heart of it

Good

Liked: Bus stop was close. Heart of Waikiki.

Exceptional