Comfort Inn Chicago Schaumburg - O'Hare Airport Guest Reviews
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Write a review
Addyson Wed, 17 April 2024
It was ok
Liked: It was quiet, staff was nice, nice breakfast
Disliked: My bathroom needed to be moped, there was like a film on the floor. Definitely did my own cleaning in the room when we first arrived. There was also a cross/ “x” scratched into our mirror.
Jalen Wed, 17 April 2024
The customer service was awful....
Disliked: The housekeeping is available on select days. I had a 2 night stay starting from Saturday. I would’ve expected housekeeping would’ve been available on Sunday since that’s like the highest chosen day out of the week for guests to check out.
Christine Fri, 29 March 2024
good; as advertised.
Liked: Breakfast was great. Food was always warm and always well stocked. It was quiet, clean, and seemed relatively well maintained. Beds were comfortable.
Disliked: The rooms are quite snug. For the number of people expected to sleep in there, closet and drawer space was at a premium. The desk chair got in the way of getting around the bed a lot. The bathroom didn't seem to have a exhaust vent fan that turned on, so the room got humid post-shower.
Christine Fri, 29 March 2024
good; as advertised.
Liked: Breakfast was great. Food was always warm and always well stocked. It was quiet, clean, and seemed relatively well maintained. Beds were comfortable.
Disliked: The rooms are quite snug. For the number of people expected to sleep in there, closet and drawer space was at a premium. The desk chair got in the way of getting around the bed a lot. The bathroom didn't seem to have a exhaust vent fan that turned on, so the room got humid post-shower.
Alan Mon, 18 March 2024
Good
Alan Sun, 17 March 2024
Good
Kamaria Wed, 13 March 2024
I will never stay here...
Liked: Close to the convention center
Disliked: I didn’t like the lady at night. Was very rude. I booked a room with double bed for 2 nights with my 2daughters and myself. It was only 2 towels in the room. I asked the lady at the front desk for more towels and she had me bring the wet towels back down to the front desk handed me a bag and told me to put them in there. Then only gave me 2 more towels to replace the towels I brought down. I ended up going to Walmart to purchase my own towels for the weekend.
Kamaria Tue, 12 March 2024
I will never stay here again. I didnt feel welcomed from the time I walked in until check out.
Liked: Close to the convention center
Disliked: I didnt like the lady at night. Was very rude. I booked a room with double bed for 2 nights with my 2daughters and myself. It was only 2 towels in the room. I asked the lady at the front desk for more towels and she had me bring the wet towels back down to the front desk handed me a bag and told me to put them in there. Then only gave me 2 more towels to replace the towels I brought down. I ended up going to Walmart to purchase my own towels for the weekend.
Natasha Mon, 11 March 2024
Disappointing
Dorothy Tue, 27 February 2024
Very good
Liked: Location
Disliked: Didn't accommodate us the dates was wrong. I got charge saying we were a no show on Sat 24th, when it was suppose to be Sun until Tues. Rude and unprofessional Not apologized at all. Will stay there again.