Gravity Haus Winter Park Guest Reviews
Write a review
2.5 miles from Fraser centre |
Write a review
Thompson Tue, 9 April 2024
Very good
Patrick Thu, 28 March 2024
Passable
Liked: Good in town location
Disliked: It's an updated motel. Nothing special
Pinky Fri, 15 March 2024
Good
Liked: Great location and close drive to Winter Park Ski resort and Fraser tubing hills. The kids had a wonderful time and having the cafe on site was a huge bonus. We had our breakfasts and dinners there and the food was decent.
Disliked: The rooms were too dark and could use some more lights. The front window curtains need to be drawn always for privacy and it makes the rooms feel dark and gloomy
Jenny Fri, 15 March 2024
Passable
Liked: Hotel did not give fresh towels or take out trash.
Felipe Mon, 26 February 2024
Superb
Pam Sun, 11 February 2024
Passable
Liked: Good location. People were nice
Disliked: Bed sheets were torn and badly stained. Furniture tops were blistered and peeling. Looked like second hand furniture.
Deborah Fri, 9 February 2024
The Gravity Haus property is...
Tricia Sun, 4 February 2024
Dishonest management, frustrating experience, terrible...
Liked: I was looking forward to the location, set up, and stay. There was an avalanche and the passed closed. The hotel CALLED ME me to ask if we were coming - we were unsure - she offered to change our res or refund it. We were thrilled and asked for the refund. The gal was very nice. She said to request it through booking.com and the hotel would approve the request - so we gave up the room and di as she said. And then......they never refunded us!
Disliked: We have yet to see the refund. The hotel will not approve the cancellation request! The hotel does not answer their phone or their messages from within Booking.com. They will not stand by their offer. It has been 2 weeks -- Booking.com claims they have tried but honestly they do not have your back either - not like airbnb. The hotel offered $116 back not the full amount ($50 penalty). They think they can just rescind their offer. Terrible business practice.UPDATE: Sage is correct - they refunded Booking.com but Booking.com held our refund until the hotel put it in writing we could be refunded. Seems very scammy on Bookings part! I wish the hotel had told us closer to jan 17 (when they refunded booking) -- the chase to get an answer was insane. We thought the hotel did not refund us. Finally on 2/2, booking refunded us.
Elizabeth Mon, 29 January 2024
Good
Disliked: Hotel was fine, this is the second Gravity Haus I’ve stayed at. Too expensive for very few amenities—one of two hot tubs broken, no restaurant, and a bare bones hotel room (not even a stick to stir cream and sugar into coffee). Was fine for our family of five to stay one night—we need four beds and this room had it. This property was cleaner (maybe newer?) than the Breck property.
Kenneth Fri, 26 January 2024
Exceptional