Liked: The steakhouse was a great place for dinner
Disliked: My daughter was bit by bed bugs

Superb

Good

Liked: Room had a nice appearance. Well maintained.
Disliked: Bathroom too small

Passable

Liked: The staff was friendly !
Disliked: At first check in, I was assigned a room that smells very badly. I asked the reception and they assigned another one. The rooms do not have windows that you can open to let fresh air in. So, if you want air in your room you gotta leave the door open. That doesn't make sense.

Exceptional

Liked: Hotel is beautiful. I love it.
Disliked: $55 parking lot is too much.

Very good

Very good

Liked: Comfortable bed, lovely shower, good location in SoMa, close to the BART, so very easy journey too and from the airport. but close enough to more traditional tourist sites - cable cars, union square etc without being right on top of them. K-OZ on site bar/ restaurant was good too.
Disliked: Sound of doors banging was noisy, but unavoidable.

Exceptional

The good with the bad

Liked: Comfy beds, beautiful pool on top, unbeatable location. Fancy soaps, the rooms are super hip, it smells nice. The beds are super comfy. Nice desk in the room.
Disliked: I showed up to a 55$ parking charge for using there on site parking, they had me on a side of the building where extremely loud construction was taking place from 7-10am. Receptionist was rude, when my card was declined from them charging it not only through booking.com but when i arrived too, i could almost hear the scoff in her voice.