AC Hotel Cincinnati At The Banks Guest Reviews
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|0.5 miles from Cincinnati centre|
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Deborah Fri, 15 February 2019
Amanda Sat, 9 February 2019
Liked: Very comfortable room and extremely kind staff. The young lady helping with breakfast was very sweet and personable. My mom and I were there to see dancing with the stars and we stayed an extra night just to relax in the nice hotel. Great restaurant/brewery within walking distant. We left feeling very satisfied.
Disliked: Slightly sketchy area-a few homeless people around-however it IS downtown Cinci so that is partly expected unfortunately:/
Chad Wed, 6 February 2019
Liked: Wonderful shower and comfortable bed. Beautiful room. Great atmosphere.
Doug Sun, 3 February 2019
Overall a great place to...
Liked: The Staff. Everyone was courteous and helpful. Valet was professional. The front desk was helpful and the bartender made the stay a lot of fun
Disliked: The rooftop bar was a disappointment. There is a charge of $75 per hour to use the igloos.
Semih Sun, 3 February 2019
AC Hotels rock!
Liked: I like everything about the AC hotels. New property, up to date room design, nice people.
Disliked: Everything was great. There was nothing I didn?t like.
Michael Sun, 3 February 2019
2nd time we have stayed...
Liked: The location was great, that's why we stayed there in the first place. Close to US Bank Arena which was where we were heading for the evening.
Disliked: Hard to get a good nights sleep when you are in a room adjacent to the street. Constant horns beeping, people shouting from the bars across the street and the furnace was a little noisy.
Ruben Thu, 31 January 2019
Very happy with my stay
Liked: Bed was very comfortable. Valet was excellent. Overall a very good stay. I will be back
Disliked: The breakfast was a little weird. Most people like a simple breakfast. I.E. Eggs with bacon or sausage. Potato's. Maybe an omelet. Will probably skip the breakfast next time.
Melissa Wed, 30 January 2019
Liked: Proximity to local attractions and restaurants. A lot within a couple blocks of the hotel. Nice views Of the river.
Disliked: Small breakfast "restaurant" in the hotel. Was More like a lobby with a galley kitchen for meals. Pricey breakfast for a continental style buffet.
Ann Wed, 30 January 2019
Liked: We were up graded to a handicap room. Even though I have a handicap, I never ask for specialties. This room was wonderful and gave me some ideas for my home
Disliked: We had no problems, looking forward to returning
Group Mon, 28 January 2019
Clean, convenient, a little disorganized.
Liked: The hotel was incredibly clean and perfectly located for attending an event at US Bank Arena or either of the sports stadiums. Plenty of food options within walking distance. We didn't need our car once after leaving it with the valet.
Disliked: When I booked our trip, the booking staff had difficulty understanding that I had booked two rooms. Every time I spoke to a staff member via email, I either did not get a response/resolution (even though they said they would message me back after confirming my reservation) or I would be contacted by a totally different staff member from the same email address and have to start the process over. At check in, lo and behold, they had us booked for THREE rooms and they seemed very upset that we had mistakenly requested a third room-- which never, ever happened. Very frustrating.