816 Hotel Guest Reviews
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|4.2 miles from Kansas City centre|
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Christa, Springfield, visiting Madrid Theatre Thu, 22 February 2018
I loved the location and the staff was friendly. Unfortunately, the room was not clean. The dust ruffle was extremely wrinkled; there was a dirty wash cloth in the shower; musty smell in the room; the cover on the bed was so thin we were very cold. Would not stay again.
Liked: Service from staff; location.
Disliked: Room wasn't clean; dust ruffle on bed wrinkled (very). Dirty wash cloth in the shower. Room smelled very musty as did the elevator.
Annelise, visiting Arvest Bank Theatre at The Midland Mon, 21 October 2013
Liked: Staff very friendly and helpful.
Disliked: Lack of parking. Noisy heater fan in room, and noisy in general.
Jill Thu, 11 October 2018
Love the location!
Liked: Some of the folks at the front desk were very attentive, others never acknowledged we walked in (on their phones, talking amongst themselves).
Disliked: Room did not seem overly clean. Hallways did not look as if they had been vacuumed recently.
David Tue, 9 October 2018
Liked: Clean hotel, friendly staff, free shuttle, and late check out time were all perks! Would gladly stay here again.
Karna Tue, 9 October 2018
Great location and service!
Liked: Location was great. We used the shuttle service and the drivers were friendly and prompt. Saved us trying to find out way around.
Disliked: We were given a token for a discount at the Flea Market Bar next door. The food was a disappointment and we would not return there.
Wade Tue, 9 October 2018
Disliked: room is not sound proof at all. Very loud guests in hall!
Dave Mon, 8 October 2018
Nick Mon, 8 October 2018
Ran Mon, 8 October 2018
Anonymous Sun, 7 October 2018
Disliked: Needs some deep cleaning
Anonymous Fri, 5 October 2018
Anonymous Thu, 4 October 2018
Liked: This was a great place. Super staff, fun location, beautiful large clean rooms. Highlight of my trip!