816 Hotel Guest Reviews
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|4.2 miles from Kansas City centre|
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Annelise Mon, 21 October 2013
Liked: Staff very friendly and helpful.
Disliked: Lack of parking. Noisy heater fan in room, and noisy in general.
Michael Sat, 18 November 2017
Liked: Reception hour and fresh omelette bar was super good.
Anonymous Wed, 15 November 2017
Elaine Tue, 14 November 2017
Nice staff, good bed, rooms/baths...
Liked: Staff was the standout - friendly and helpful.
Disliked: Hotel is apparently under construction (I never heard a thing which is good.). But the place is somewhat tawdry for 139.00 a night. Bed excellent, but everything else definitely needs a makeover. OH!! and we had to re- magnetize our key cards every four hours or so during our three day stay. WHAT a pain. Where are old fashioned keys when you want them?!?
Very Tue, 14 November 2017
Judith Mon, 13 November 2017
Location is great-but hotel needs...
Liked: Free breakfast
Disliked: Staff was not well trained-some rooms did not have telephones-coffee maker in room did not work.
Luke Sat, 11 November 2017
Matthew Thu, 9 November 2017
Tim Mon, 6 November 2017
we paid for a room...
Liked: That we had a place to sleep.
Disliked: When we got there to check in, the computers were not working properly, it took 45 minutes to check us all in. I had reserved 4 rooms for my customers, so that we could stay and go to Chiefs game. I reserved 4 rooms, told the guy that checked us in that I was paying for 3 rooms, which I did, and that one of the guys with me was paying cash for the fourth room. which he did, but then I was billed for the 4th room anyways!!! I have been on the phone for 4 days trying to get it figured out.
Christopher Sun, 5 November 2017
Great hotel with amazing decor...
Liked: Convenient location, very friendly staff, amazing room and facilities, suite was very large with great decor reprinting history of KC. Great breakfast included, chef made omelette to order 5*****
Disliked: Nothing all very good
Anonymous Sun, 5 November 2017