816 Hotel Guest Reviews
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|4.2 miles from Kansas City centre|
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Christa, Springfield, visiting Madrid Theatre Thu, 22 February 2018
I loved the location and the staff was friendly. Unfortunately, the room was not clean. The dust ruffle was extremely wrinkled; there was a dirty wash cloth in the shower; musty smell in the room; the cover on the bed was so thin we were very cold. Would not stay again.
Liked: Service from staff; location.
Disliked: Room wasn't clean; dust ruffle on bed wrinkled (very). Dirty wash cloth in the shower. Room smelled very musty as did the elevator.
Annelise, visiting Arvest Bank Theatre at The Midland Mon, 21 October 2013
Liked: Staff very friendly and helpful.
Disliked: Lack of parking. Noisy heater fan in room, and noisy in general.
Derek Thu, 10 October 2019
Rooms are not as advertised...
Liked: There was hot water in the shower and the toilet flushed.
Disliked: The room was nothing like advertised on the internet. Carpet was the most filthy I've ever seen in a hotel, broken glass all along the wall in the room, the clothes rod was broken, missing iron, and the bed was very old and rickety. Some decorations on the wall were missing, stains on the walls, looked like soda pop running down the wall that housekeeping didn't clean. The sink was clogged and couldn't drain as fast as the water would run and a previous guest left a pair of shoes under tha bed- which housekeeping didn't notice or pick up. This was the worst hostel I've ever stayed in. I could have gotten a much nicer place for the price, but it was advertised very inaccurately online. I will not ever go back to 816 Hotel.
Michael Thu, 10 October 2019
Liked: The staff was caring. But for sure the room was nasty. Had old blood on my pillow case.
Sara Thu, 10 October 2019
Would definitely stay again.
Liked: Loved the location and the themed room. The fellas making the eggs were very nice and made a good omelette. The dining area isn?t very big but it seemed to accommodate everyone. There was plenty of space in our room and the bathroom.
Disliked: The parking is shared with the establishment next door so parking close is a challenge. The toilet in our room (Ireland) has very low pressure. The doors are very thin and you can hear every word of anyone in the hallway.
Robert Wed, 9 October 2019
Liked: Staff were pleasant and helpful.
Disliked: Poor maintenance..door jammed , gap in bathroom door generally a fairly dowdy property
Sharon Wed, 9 October 2019
It was a very pleasant...
Liked: All of the staff were super friendly. The bed was very comfortable.
Disliked: On the bottom of the bathroom door the paint was all peeled off, but the bathroom was clean.
Brandon Wed, 9 October 2019
Liked: The location is by-far the best quality of this location, very close to nightlife/bar scene in the Westport area, good quality restaurants nearby as well. The staff was very friendly and always willing to help with any needs we had.
Disliked: The parking situation is a little difficult because there is a lack of spots available, as well as nearby bars/restaurants that share some of the parking. The price was much higher than the last time we stayed at this location about a year ago.
Mohamed Wed, 9 October 2019
Liked: The best place in Kansas
Anonymous Wed, 9 October 2019
Liked: Bathrooms were contemporary and nice.
Disliked: Major party scene area, pot was being smoked off of the elevator on our floor. Did not feel safe with my kid so we left.
Kenneth Tue, 8 October 2019
Disliked: The. Shower had very little water pressure, there and were no wash clothes.
James Tue, 8 October 2019
Enjoy my stays
Liked: Made to order omelets at breakfast are great!! Staff is always friendly, even greeted by housekeeping every time.
Disliked: The bar is closed for remodeling but sure didn?t look like it will happen anytime soon.