816 Hotel Westport Country Club Plaza Ascend Hotel Collection Guest Reviews
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|4.2 miles from Kansas City centre|
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Christa, Springfield, visiting Madrid Theatre Thu, 22 February 2018
I loved the location and the staff was friendly. Unfortunately, the room was not clean. The dust ruffle was extremely wrinkled; there was a dirty wash cloth in the shower; musty smell in the room; the cover on the bed was so thin we were very cold. Would not stay again.
Liked: Service from staff; location.
Disliked: Room wasn't clean; dust ruffle on bed wrinkled (very). Dirty wash cloth in the shower. Room smelled very musty as did the elevator.
Annelise, visiting Arvest Bank Theatre at The Midland Mon, 21 October 2013
Liked: Staff very friendly and helpful.
Disliked: Lack of parking. Noisy heater fan in room, and noisy in general.
Luthia Thu, 24 September 2020
Run, just because it 816...
Liked: No breakfast, the staff was terrible. Someone went in our room while we were gone, they took the do not disturb sign off the door, when we talked to the staff no one could give us any answers. They told us the manager would be in the next day and he never came! Finally got a call on Tuesday! I would not stay here again! People hanging outside all hours of the day/night, I will not be staying here or recommend this hotel to anyone!
Disliked: Everything about this hotel was bad!
Corey Thu, 24 September 2020
Liked: Due to covid19 no breakfast
Brent Wed, 23 September 2020
Liked: Lied about free breakfast. Wasn?t as accommodating.
Disliked: They lied.
Michael Sun, 20 September 2020
Cheap but pretty bad
Liked: Was very inexpensive
Disliked: Very loud .. can hear every person , lots of ppt being smoked . Police sirens all night . Pretty basic room .32 inch tv with poor reception . Caulked tubs . No shampoo..
Bobbie Sat, 19 September 2020
Millie Fri, 18 September 2020
Disliked: I was very disappointed 1st they didn't have enough staff to check you in, after a looong day you want to get a a hotel and relax... We wait..... About 30-4O min to check in, the girl was very chatty with the costumers, what wouldn't matter of you are by yourself not with 3 kids under 7 with me..2nd . The bathroom toilet was broken and the water was running all night, 3rd the ac of the upper floor was liking over ours and made a very loud sound all night, no way to fix it!4th the mattress are very loud! They were some kind of plasticaterial OMG ! Horrible night, never again5th don't offer breakfast even in the add was included! They offer me a granola bar to go!
Vernell Thu, 17 September 2020
Great bang for my buck
Liked: The house keeping staff and supervisors was amazing
Disliked: Windows were drafty
Alana Thu, 17 September 2020
Love this hotel
Liked: Clean friendly good food around the place
Disliked: A lot to look at Pretty detail
Siobaughn Wed, 16 September 2020
Horrible dirty theft in the...
Disliked: My hubcap off of my esvalade got stolen i filed a lolica report the manager told me that he had several signs on building stating he would not be responsible no signs were on his building he lied and refuse to compensate my time for my troubles nor stay i will be taking his ass to court.
Dean Wed, 16 September 2020
Liked: Easy to book
Disliked: The quest were rude and disrespectful