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Best Western Plus University Inn eeef - (855) 254-7214
Best Western Plus University Inn, 3050 University Parkway, Winston Salem, NC -(855) 254-7214
Area: North Winston Salem
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3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (621 Ratings)
4.3 miles from Winston Salem centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Featuring free WiFi and a fitness center Best Western Plus University Inn offers accommodations in Winston-Salem 1640 feet from LJVM Coliseum and less than 0.6 mi from BB&T Field. The property is set 2.5 mi from M C Benton Jr Convention Center. The hotel features an outdoor swimming pool and a 24-hour front desk. A continental breakfast is served each morning at the property. Hanes Mall is 6.8 mi from the hotel while Wake Forest University is 1 mi away from the hotel. The nearest airport is Piedmont Triad Airport 27 mi from the property.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` fan
` Hiking
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Restaurant(s)
` Closet
` English
` Russian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Electric vehicle charging station
` Linens
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Best Western Plus University Inn Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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5

Exceptional - 5.0 out of 5

Darlene, Christiansburg, visiting Winston-Salem Fairgrounds Wed, 23 August 2023

Liked: Hospitality; breakfast.
Disliked: None.

4

Very Good - 4.0 out of 5

Vincent, Rixeyville, visiting Winston-Salem Fairgrounds Sun, 15 November 2015

I consider this excellent value for the money considering the few negatives of my stay. This motel was less than 1 mile away from the Dixie Fairgrounds where my event was held. I was there before the car even warmed up. Breakfast was nothing great, but I'm vegetarian and I'm only gonna eat their oatmeal and have a cup of tea. Powdered coffee creamer never makes my wife happy, but, hey, it's travel, and they had liquid Cremora downstairs and powdered in the room. Staff was friendly and helpful. Regarding the pillows, what sense does it make to have a wonderful king size bed and then put 5 half sized pillows on it that are too small to be used for anything other than propping up a book on your lap. You can't use them to sit up in bed, and they were terribly uncomfortable to sleep on.

Liked: Clean, expansive room with excellent firm bed; extra cover in dresser drawer for cold night; fridge, microwave, large sofa in addition to chair.
Disliked: Pillows on the king size bed were small 1/2 size chunks of lead - very uncomfortable. No fan in the bathroom to keep mirror from getting fogged during shower.

2

Disappointing - 2.0 out of 5

Diana A, Marietta, visiting Wake Forest University Sat, 12 July 2014

I am sorry, I don't remember anyone's name. But the male receptionist was very nice. The attendants in the breakfast room were very attentive to everyone's needs. They made sure there was plenty of food for everyone. The cleaning crew was very nice. The black female manager is very RUDE.

Liked: Room 422 was clean. The cleaning crew was very nice, even though they never came to clean my room while I was there. The black older guy that I met at the front desk on Thursday when I checked in was very nice. He knows how to manage your guests better than the black older female manager, who was working the Friday morning, July 11th.
Disliked: I was first assigned to room 407 - when I got to the room it wasn't even clean. The person, who was a male, was very nice. He changed my room to 422. Then I asked him what it would cost if if I wanted to stay another night - he said that he would charge me the online price to make up for giving me a dirty room. On Friday morning, my key card was cancelled. I didn't think anything of it since the same thing had happened the day before. So I took them to the service desk - that same nice, older gentleman reset them for me. Soon after I got to my room I got a call from someone who stated that she was the manager of the hotel and that I needed to come to the front desk right away to settle my account, that I only had a reservation for one night - "what are you trying to pull?". I was speechless! That woman was so disrespectful, so ghetto. She is a disgrace to the hotel. In addition, she didn't even take the time to communicate with the others employees to find out what had transpired the day before. She just jumped down my throat asking me to come settle my account. That woman has no sense of hospitality or customer service. She has no business being the manager of anything until she can manage herself.

4.5

Wonderful - 4.5 out of 5

Crystal Thu, 28 March 2024

Would recommend

Liked: It was very convenient to the venue directly across the street. Easy access to building not far from restaurants and stores beds was comfortable the staff was friendly and rooms was clean
Disliked: The fire alarm went off at 6 am otherwise the hotel was very clean

4.5

Wonderful - 4.5 out of 5

Christopher Mon, 25 March 2024

Great location and clean room...

Liked: The check in was easy and quick. The included breakfast was one of the best I have ever seen. The had a lot of hot breakfast choices. Also the bagels were excellent and the choice of Yogurts were exceptional. The orange juice was the best I have ever had a this type of motel.

3.5

Good - 3.5 out of 5

Sharon Mon, 25 March 2024

Good

2.5

Fair - 2.5 out of 5

Jeffrey Wed, 20 March 2024

Would not stay again

Liked: Location good
Disliked: They put us on the very top floor even though we are older and had a pet. It was a good 2 to 3 minute walk to the elevator. When we checked out, they charged us $50 instead of 20 for our pet. They still have not resolved the issue.

1.5

Poor - 1.5 out of 5

Rose Sat, 16 March 2024

Stressful not relaxing!

Liked: The night staff she was awesome but they day staff not so much!!
Disliked: They charged our cards twice and got the cards mixed up!

4

Very Good - 4.0 out of 5

Dean Thu, 14 March 2024

It was good.

Liked: It was located very close to Wake Forest's sport venues and we were there to watch baseball and basketball games.
Disliked: The TV in the gym didn't work. You don't get the ACC network on the TV in the hotel rooms.

3.5

Good - 3.5 out of 5

Martin Tue, 5 March 2024

Good

5

Exceptional - 5.0 out of 5

Scott Mon, 4 March 2024

Exceptional

Liked: Everything was great, from the customer service to nice comfortable beds.
Disliked: I love it

5

Exceptional - 5.0 out of 5

Hyvelih Fri, 1 March 2024

It was very comfortable and...

Liked: I like that wifi, breakfast and free show access to the entertainment shows are included with your stay.

5

Exceptional - 5.0 out of 5

Gem Sun, 11 February 2024

Love the staff , the...

Liked: The staff
Disliked: Couldnt find anything i dont like.

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Best Western Plus University Inn 3050 University Parkway, Winston Salem, NC