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Loews Sapphire Falls Resort at Universal Orlando eeee - (855) 208-4301
Loews Sapphire Falls Resort at Universal Orlando, 6601 Adventure Way, Orlando, FL -(855) 208-4301
Area: Universal Orlando Resort Area - Intl. Drive North
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BOOK ONLINE OR CALL - (855) 208-4301
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2079 Ratings)
7.1 miles from Orlando centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
The rooms offer flat-screen TV free WiFi and an iPod docking station. Additional amenities include a small refrigerator and a private bathroom. The resort features free transfer service between Universal Studios and Universal's Islands of Adventure. Other on-site facilities include a fire pit games room and a fitness center. Universal's Loews Sapphire Falls Resort offers 4 on-site restaurants which serves Caribbean cuisine for breakfast lunch and dinner. The resort is located 10 minutes' drive from SeaWorld Orlando and 8 minutes' drive from Orlando Premium Outlets - International Drive. Orlando International Airport is 17-minute drive from the property.

Check-in time: 16:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Coffee/tea maker
` Refrigerator
` Table tennis
` Heating
` Shared kitchen
` Water park
` Wheelchair accessible
` On-site parking
` outdoor pool
` Poolside bar
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` theme park
` Shops on site
` Electric vehicle charging station
` Linens
` Mirror
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Ticket services
` Contactless check-in/out
` Food delivery
` Audible alarm
` balcony/terrace
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Loews Sapphire Falls Resort at Universal Orlando Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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4

Very Good - 4.0 out of 5

Kristine, Upper Marlboro, visiting Hard Rock Live Orlando Mon, 26 August 2019

Liked: Proximity to Hard Rock Live Venue and water taxi was nice.
Disliked: No availability of king size beds; toilet tissue holder was broken; positioning of light switches and trash cans inconvenient.

5

Exceptional - 5.0 out of 5

Julie Tue, 26 March 2024

Exceptional

Liked: The hotel property is beautiful. There are a lot of great food options both at the hotel and just a ferry ride away. The pool was amazing. Getting to and from the parks was easy. The rooms were clean and comfortable. We would definitely stay here again.

2.5

Fair - 2.5 out of 5

Santos Mon, 25 March 2024

Passable

Liked: The staff were extremely nice and welcoming!
Disliked: The room should have been clean and ready for us prior to arrival. When we arrived and entered our the bedding was dirty and the desk was dirty as well, I went downstairs and talked to a staff member requesting to have room cleaning clean the room but they said room cleaning was not available so they said they would change our room well when they changed our room we did not have a pool view which is what we paid for so then I had to go back downstairs and talk to the staff again … this time I requested a manager and the manager said we can have house cleaning clean your original room which I found confusing because in my previous encounter with a staff member they stated house cleaning was not available. So after all of this back and forth and moving our luggage we were able to finally relax in our room 3hrs later after arrival.

4.5

Wonderful - 4.5 out of 5

Andrea Mon, 25 March 2024

Great option for Universal

Liked: The facilities were nice - the perks were also nice- early admission to the park. Great pool, and little market for quick breakfast or snacks on the go. Close proximity to all the parksOur room was great

4

Very Good - 4.0 out of 5

Chris Sat, 23 March 2024

Very good

5

Exceptional - 5.0 out of 5

Parsons Fri, 22 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Guillermo Thu, 21 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

David Mon, 18 March 2024

We loved the hotel and...

Liked: Everything!! From the lobby to the rooms and the restaurants, and staff was super friendly and helpful. All the water taxi captains were awesome too. Some of the staff that stood out by name were Nico and David (from the Kanteen), Alessandra (from Amatista), and especially Mark Huurneman (Director of Food & Beverage). However, all were extremely kind and helpful.
Disliked: The staff at the coffee shop were a little too matter-of-fact rather than kind and friendly as were everyone else. They seemed a little disinterested in showing a lot of enthusiasm toward the hotel guests in our opinion.

5

Exceptional - 5.0 out of 5

Sheree Sun, 17 March 2024

Exceptional

3.5

Good - 3.5 out of 5

Wanjun Sat, 16 March 2024

They need to train staff...

Liked: water taxi is very convenient, and message system is fast to communicate with staff get useful message sometimes
Disliked: 1. Regarding the valet parking, I filed a formal complaint about their services. They assured me they would provide an explanation for the staff's behavior, but there has been no follow-up after 2 days. They informed us that the usual wait time to retrieve our car is 10 minutes. However, the reality is that if you do not tip enough or if you are Asian, you may end up waiting for 30 minutes like us. When we approached the counter again, they simply sent a staff member. We were frustrated because during those 30 minutes, the staff did nothing while we waited in vain. We are dissatisfied with the service attitude we paid for.2. In regards to the housekeeping service, I requested cleaning at 12 .40pm. Through their communication system, they claimed they would send a staff member immediately. However, by 4 pm, nobody had arrived. When we inquired with the cleaning lady again, she said she would come soon, but by 5:30 pm, the room had still not been cleaned. we were unable to receive the service for the day when the room is available for them to clean .3. The hotel's pet-friendly policy only means you can bring pets. The pet walking area is small and not well-organized. We noticed some pet waste that had not been cleaned up. Not really much area or facilities can enjoy with pets together.

3

Pleasant - 3.0 out of 5

James Sat, 16 March 2024

Good value, ok for a...

Liked: Good value for money
Disliked: Very large , high occupancy and loud

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Loews Sapphire Falls Resort at Universal Orlando 6601 Adventure Way, Orlando, FL