Travelodge Philadelphia Runnemede

This hotel needs a lot of attention. They need extensive remodeling. Very old and Not clean. Looks like the carpets haven't been cleaned or shampooed in a very long time. They need an updated phone system. People can not call you direct. It goes to a so called switchboard then to the room if they answer the phone. They are usually away from the front desk doing other things. They carry a mobile phone however they still don't answer it. I have had many people complain that they had to call back many times because the phone just rings and no one answers. Then when they finally get through to the operator they never come back to take a message. I hope this is NOT the case with all TraveLodges. I was very dissapointed.