I would book a room here again. Very friendly and comfy place!

Liked: Everything else! The staff was very friendly and attentive. Rooms very clean and comfortable!
Disliked: Wish they had more free parking.

We loved the hotel, but within 45 minutes of each other two different employees just walked in to our room. Luckily it wasn't at an inopportune moment. We told the front desk and all that was said was "sorry". Would have loved to give 5 stars, but this tainted the stay. Breakfast also lacked a lot for the class of the rest of the hotel.

Liked: Wonderful old architecture,
Disliked: Room intrusions; breakfast.

Loved the hotel - the area was great - lots of places to walk. The staff were helpful, friendly and quite nice. Would recommend it to others!

Liked: Loved the hotel and staff
Disliked: Our room was very, very small

Exceptional

My experience at the Willows...

Liked: It is in a good location which was my old neighborhood.
Disliked: Have issues with the heating, the toilet flap no functioning properly, everyday you need to log in to use the internet.

Exceptional

Very good

Superb

This hotel was perfect. Off...

Liked: Everything, the place was clean and very well decorated the staff was amazing.
Disliked: I loved it

Liked: Staff and location
Disliked: Dark, outdated needs updating.

Liked: Location
Disliked: The street parking is never available and the closest parking garage is $25 a day.

Convenient comfort

Liked: convenience of the location to my father in law who is a resident at Brookdale Senior center
Disliked: Room was small but comfortable. No true complaints