The Westin Saint Louis Guest Reviews
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0.5 miles from Saint Louis centre |
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Phillip, Murphysb, visiting Bally Sports Live! Mon, 29 January 2024
This was an excellent location with courteous staff.
Liked: Everything was great.
Disliked: No bad reviews from me.
Larry S, Westville, visiting Stifel Theatre Tue, 28 March 2023
Great hotel; great location.
Liked: Everything.
Disliked: Nothing.
Stefanie, Lyons Mon, 30 July 2012
I disagree with the people complaining. I had a wonderful time. Every employee was very friendly and helpful - even the man who works in the parking booth. When we met him I had a feeling that the people were friendly there. One of the young men working outside helped us out with local attractions and led us to a great restaurant. I do have to say, I wasn't impressed with the room for the price but it was very nice and clean and the shower was wonderful. I had an all around good stay at the Westin and plan to come back in the future.
Liked: I had a great stay at the Westin.
Porter Thu, 18 April 2024
Exceptional
Jones Wed, 10 April 2024
Good location, wasn’t worth the...
Liked: We liked the location of the property
Disliked: It was just one thing after another, we got there and only one elevator was working and it was a really busy weekend. We got into our room and went to put our things away the cabinet door fell off the hinges they said that just happens. We requested a crib on our reservation and we didn’t have one, when we asked the staff was extremely short and hateful (as they were the whole time). The air vent in the room had a huge layer of dust on it it looked like it hadn’t ever been cleaned, and we were told parking was $30 and it ended up being $42 which isn’t a big deal I just wish we were informed.
Matt Tue, 9 April 2024
Liked: Location is great, rooms are huge. Staff is very friendly and accommodating.
Disliked: Restaurant/bar was just okay. Valet could improve with a call/text to retrieve car option.
Matt Mon, 8 April 2024
Liked: Location is perfect, rooms are huge. Staff is great.
Disliked: Elevator situation is not the best. Valet service could improve with option to call or text for car. Restaurant/Bar in lobby is just okay, bar area could use better service on busy nights.
Chaz Mon, 8 April 2024
Exceptional
Damon Sun, 7 April 2024
Exceptional
Emily Thu, 4 April 2024
We will be back. The...
Liked: We loved everything about the Westin. The only thing was our sheets were ripped on one bed and not made as nice as the other bed.
Disliked: The sheets on one bed
Eric Wed, 3 April 2024
Disliked: Didn't like not having any Wi-Fi service
Barry Wed, 27 March 2024
Liked: The location was great, the room was large and nice.
Disliked: The $40 for parking was a bit much. There is $50 valet but I think next time, I will try a nearby parking structure.
Verified Hotel Guest Tue, 26 March 2024
Liked: It was clean and comfortable. The front desk person was kind when I arrived several hours before check in and provided me with a room right away.
Disliked: There was a lot of late night street noise on Saturday night but the hotel can't really control that.