We would like to thank the Westin for a beautiful stay in the luxurious room for our Anniversary with an upgrade at a discounted rate. The hotel is very clean, well set up, and staff are extremely nice and helpful. Close to Parliament Hill, seen from room and across the street from Winterlude. The brunch at their restaurant is absolutely great with good service. Would recommend to friends and family any time and will be returning for future celebrations.

Liked: Beautiful rooms; great service.

Good

Liked: - The location was great, right within the shopping centre with easy access to the train stations and metro. - Fantastic size to the rooms (we were a group and occupied a couple) and views from the room were brilliant too.- Staff was great and always happy to help. Be sure to tip for anything you ask for. - Excellent fitness area within the hotel.- The beds were very comfortable and other small touches like the USB connecting station, the hairdryer, the fridge, safe etc and other complementary items made our stay more enjoyable.
Disliked: - Although there is a pool, it is very small for the size of the hotel.- The SPA treatments offered seemed too expensive to consider.- The breakfast at Daly's was a buffet but was nothing great for the price paid BUT with a food court, dining outlets and grocery store just downstairs this was not a big deal.- In our room the hairdryer looked tired and needed replacing.

Very good

Very good

Very good

Exceptional

Superb

We will recommend the Westin...

Liked: The Westin Team were responsive to our needs and were professional throughout our stay. Exceptional team, all are to be congratulated. We were celebratin 2 birthdays and given the wonderful reception and experience we decided to make the Westin part of our bi-annual tradition for get togethers.
Disliked: The wifi requested a fee.

Exceptional

Exceeded expectation. Will come back.