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The Westin Cleveland Downtown eeee - (855) 271-6236
The Westin Cleveland Downtown, 777 Saint Clair Avenue Ne, Cleveland, OH -(855) 271-6236
Area: Downtown Cleveland
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BOOK ONLINE OR CALL - (855) 271-6236
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (811 Ratings)
0.2 miles from Cleveland centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Featuring a restaurant and bar The Westin Cleveland Downtown is located in Cleveland. This hotel offers a fitness center and business center. WiFi access is available and Rocket Mortgage FieldHouse is 4 minutes' drive from the property. Each room at the hotel provides a flat-screen cable TV and refrigerator. Complete with a bath or shower private bathrooms also include a hairdryer and free toiletries. A seating area and iPod dock are also provided in every room. A 24-hour front desk welcomes guests to The Westin Cleveland Downtown which features banquet facilities and on-site shops. Other amenities offered at the property include laundry services luggage storage and valet parking. The hotel is 5 minutes' walk from Huntington Convention Center 0.7 mi from FirstEnergy Stadium and 3 minutes' drive from Progressive Field. Cleveland Hopkins International Airport is 14 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Cycling
` Heating
` Fax/photocopying
` WiFi
` Snack bar
` Wheelchair accessible
` Private parking
` golf course (within 3 km)
` 24-hour security
` Accessible parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Wine/champagne
` Visual aids: Braille
` Pet bowls
` Fitness
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Contactless check-in/check-out
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Face masks for guests available
` Invoice provided
` Parking on site

The Westin Cleveland Downtown Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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5

Exceptional - 5.0 out of 5

Michelle, Orrville Sun, 14 August 2016

The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!

Liked: Our room was beautiful and all the workers were friendly and helpful.
Disliked: Nothing.

5

Exceptional - 5.0 out of 5

Robert, Rochester Mon, 23 November 2015

The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!

Liked: Great, easy experience!

4.5

Wonderful - 4.5 out of 5

Lisa Mon, 25 March 2024

Superb

5

Exceptional - 5.0 out of 5

Kelly Sun, 24 March 2024

I liked this hotel, and...

Liked: Very clean, newly updated, convenient location.
Disliked: The bed was a little bit hard

4.5

Wonderful - 4.5 out of 5

Adams Fri, 22 March 2024

My overall stay was excellent.

Liked: I enjoyed the location, it was close to everything downtown area, the rock ‘n’ roll museum and other attractions or in walking distance, there was a St. Patrick’s Day parade that was amazing! We were very close to all of the stadiums. The casino was also in walking distance. This hotel was nice & very friendly. There was a young gentleman that was a greeter that greeted you very pleasantly. Upon our arrival & upon our leaving he was very respectful and wished us a safe travels & stated that he hope we enjoyed everything that the hotel had to offer. Supposed to be back in Cleveland next month, so hopefully the only issue that I did have gets resolved, because this would definitely be our go to place to stay. My husband was extremely relaxed!! Which was well needed.
Disliked: I was charged for my room on a card and was told that it did not go through. Had to use another card to get my room. I am still waiting for the hold to be released from the first card. No resolution has been done as of yet, my financial institution states that it is the hotel that is still holding the funds. When my other card shows that the services has been paid. I contacted the hotel spoke with a representative. She said that they would look into it and get back to me. I still have not heard from anyone as of yet. I still have a hold on my bank account of over $500. This was the only downfall that I honestly say I endured during my stay, and currently still enduring.

4

Very Good - 4.0 out of 5

Valerie Mon, 18 March 2024

Very nice room for the...

Liked: Conveniently located to events and attractions in downtown Cleveland. Great walk-in shower. Staff were extremely friendly and helpful. Restaurant and bar located within the hotel.
Disliked: Cost of parking: $35 per day to self park, $45 per day for valet.

4

Very Good - 4.0 out of 5

Genevieve Sun, 17 March 2024

Very good

5

Exceptional - 5.0 out of 5

Jeffrey Sat, 16 March 2024

Absolutely fabulous stay with wonderful...

Liked: I love the rooms I love the view. The love that you had bell service and a wonderful Bellman named Cameron took care of everything I needed. Lisa at the front desk was very welcoming and kind of directed me to wonderful places.
Disliked: I can’t think of anything

4

Very Good - 4.0 out of 5

Robin Wed, 13 March 2024

Overall it was very nice...

Liked: Location nice view of Lake Erie and downtown. Room was spacious.
Disliked: Decor a bit outdated.

4.5

Wonderful - 4.5 out of 5

Shannon Tue, 12 March 2024

Superb

3.5

Good - 3.5 out of 5

John Tue, 12 March 2024

Nice property, great location, but...

Liked: Staff were courteous and polite but request for room cleaning went unanswered two seperate times
Disliked: Attentive cleaning

4

Very Good - 4.0 out of 5

Craig Sun, 10 March 2024

Very good

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The Westin Cleveland Downtown 777 Saint Clair Avenue Ne, Cleveland, OH