Liked: Turndown service was especially nice. Very quiet hotel. Could not even hear others in their rooms. The decor may be outdated but it was very clean.
Disliked: Room service food was not enjoyable. Service was excellent but food was not great and it was cold.

The Westgate seems a bit long in the tooth, and could maybe use an update. My wife liked the "frilly" element, while I thought it seemed wildly outdated. Too much so to be considered as a pleasant representation of the charm of a certain bygone era. It was like being at my grandmother's home when I was quite young. All that was missing were the plastic slip covers on the furniture. Also, maybe they could do more to ensure that all services are functional. If you do stay here, be prepared for lots of outside noise.

Liked: The hotel was clean and had a convenient location.
Disliked: The staff were unable to help with a reservation in the hotel restaurant, and didn't offer any alternate suggestions. There was one ATM in the entire hotel, which was out of service. The bed, while not the worst, was not particularly comfortable either.

Liked: The rooms were beautiful. The service was stellar. Great location.
Disliked: The pool is under construction so we were disappointed in that.

Liked: Front desk staff was very helpful and accommodating at check in.

Very pleasant.

Liked: Convenient location for the show we gone to.
Disliked: None

Very good

Superb

Very good

Nice but noisy and no...

Liked: The room is wide and nice view
Disliked: Car parking not available only valet and cost too much and the train station close by.

Very good

Liked: The location was perfect. The staff really nice. Lobby was beautiful
Disliked: The king bed really comfortable. A/C heater VERY outdated. Room was dated!

Exceptional

Exceptional