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Overall Average Score:
Wonderful (4.6 out of 5)
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| 0.2 miles from Birmingham centre |
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Benjamin Tue, 27 February 2024
Liked: Location and quality of the overall hotel.
Disliked: The WiFi was absolutely terrible. You would try to use the chromecast feature on the TV to watch Netflix, but you would get kicked off every 2 minutes.
Andrei Sun, 24 December 2023
Very good
James Mon, 20 November 2023
Exceptional
Christopher Sat, 18 November 2023
I enjoyed it and would...
Liked: The service was outstanding. When I ordered in room dining, the food was delivered very promptly- more promptly than any other hotel. The food was delicious. We ate with my family twice at the Rugby Grill and the food and service there was excellent as well. The room was spacious and nice. The mini bar was restocked fairly promptly. The bathroom and shower were also spacious.
Disliked: The fitness center was old and outdated. The equipment is old and rusty which resulted in a minor injury to my finger.
Verified Hotel Guest Tue, 7 November 2023
Liked: everything was very noce
Ronald Mon, 23 October 2023
Our stay was fantastic! The...
Liked: Location and room amenities (candy and drinks).
Disliked: There wasn't anything we disliked.
Ronald Sun, 22 October 2023
Our stay was fantastic! The location is in Downtown Birmingham and it has and great nightlife. We will be back!
Liked: Location and room amenities (candy and drinks).
Disliked: There wasn't anything we disliked.
Terry Fri, 13 October 2023
Everyone treated us like royalty....
Liked: Michael was the very best bar tender. Awesome.
Disliked: Water temperature and water pressure are paramount. It was tepid water with a weak stream. The only thing that disappointed.
Terry Thu, 12 October 2023
Everyone treated us like royalty. Special point for Michael. Rachel was sweet too.
Liked: Michael was the very best bar tender. Awesome.
Disliked: Water temperature and water pressure are paramount. It was tepid water with a weak stream. The only thing that disappointed.
Charles Tue, 15 August 2023
We had a great time and will probably be back.
Liked: The location was great for us. A daughter lives near by. Staff friendly. Rugby Grille bartenders were both great.
Disliked: Housekeeping staff & supervisor need to be award there are people still in their room when they are cleaning. The constant slamming of 3 room doors was too much to take. Even after we asked them to try and close the doors not just let them slam they (including the supervisor) still did. Very disturbing, every minute slam. That lasted almost 45 minutes. :( Also, the Bell Captain didn't open the door for me twice and both times I had both hands full of things. :(
