Very good

Very good

Hotel did not meet the expectation

Liked: The apartment was large with an impressive layout. The view of the pond out the back was very nice. The location was great for our needs. The beds were comfortable.
Disliked: The walls and the furnishings are all damaged. The jacuzzi tub didn't work. The hotel comes across as bare bones amenities for a premium price. Charged $25 for parking which should have been mentioned. The whole place has a rundown feel with cracked up entrance and building in need of a refresh. Nowhere to plug in devices beside the bed, which was unusual. No coffee filters in the room. Fireplace also didn't work.

Hotel did not meet the...

Liked: The apartment was large with an impressive layout. The view of the pond out the back was very nice. The location was great for our needs. The beds were comfortable.
Disliked: The walls and the furnishings are all damaged. The jacuzzi tub didn't work. The hotel comes across as bare bones amenities for a premium price. Charged $25 for parking which should have been mentioned. The whole place has a rundown feel with cracked up entrance and building in need of a refresh. Nowhere to plug in devices beside the bed, which was unusual. No coffee filters in the room. Fireplace also didn't work.

Birthday stay

Liked: We love the coziness & the full kitchen We love the rooftop pool & hot tubs
Disliked: We the had an extension cord on our deck across one of the chairs going to the boat that cleans the lagoon. In the morning they were pressure washing the windows & told us to stay off our deck because we would get wet & it was very noisy

Birthday stay

Liked: We love the coziness & the full kitchen We love the rooftop pool & hot tubs
Disliked: We the had an extension cord on our deck across one of the chairs going to the boat that cleans the lagoon. In the morning they were pressure washing the windows & told us to stay off our deck because we would get wet & it was very noisy

Perfect

Exceptional

Definitely a must stay-in Hotel in Canada.

Liked: located in the most gorgeous scenery spot in Kelowna, with all the facilities that needed in very clean condition. I can't even point out a weakness. And you will never miss the warming pool on the top of the hotel.