Passable

Disliked: They put me in an adjoining room without telling me. I was next to a room of teenagers and they were very loud....it was like they were in the room with me. The view was of the ER entrance to the hospital and windows were nit soundproof. The lobby on a Saturday night turns into a danceclub.....much more club like than advertised.

Pleasant

Liked: Location
Disliked: No heat in my room. No one to answer my calls.

Like Instagram - a story...

Liked: Unique backstory, interesting lobby and great small themes in things form the furniture to the rugs in the room.
Disliked: TV didn’t work, phones didn’t work, toilet ran constantly (all of these I called about and were not fixed), the escalator went out day 2, cocktails at the bar are outrageously expensive as is stuff in the room. You stay here for a story and no more.

Exceptional

Superb

Great experience

Liked: Everything was great, from the spacious room to the functional amenities. The staff were welcoming and friendly, and the food served through room service was delicious.
Disliked: One improvement could have been a coffee maker in the room.

Amazing stay and staff!!!

Liked: Everything!
Disliked: Absolutely nothing!

Great hotel and location

Liked: Champagne at check in
Disliked: Maid service never came

So comfortable - staff great...

Liked: The food was excellent!
Disliked: Nothing