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Crowne Plaza Albany - The Desmond Hotel eeef - (855) 271-6236
Crowne Plaza Albany - The Desmond Hotel, 660 Albany Shaker Road, Latham, NY -(855) 271-6236
Area: Albany Airport (ALB)
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BOOK ONLINE OR CALL - (855) 271-6236
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (866 Ratings)
3.0 miles from Latham centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Minutes from Albany International Airport this hotel offers exceptional on-site facilities and services along with spacious accommodations. Free 24-hour airport and local area transfers within a 4.8-km radius are also provided based on availability. Crowne Plaza Albany - The Desmond Hotel is 100% nonsmoking and features an indoor swimming pool along with modern fitness facilities and fully equipped business and conference rooms. Guests at the hotel can also enjoy on-site dining at the restaurant and free WiFi. With a location close to Albany city center guests at the Desmond can easily access a variety of popular area attractions including museums and entertainment venues. There are also a number of shopping centers and restaurants nearby.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Doorman
` Fireplace
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` TV & Movies/Shows
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Shuttle service (charges may apply)

Crowne Plaza Albany - The Desmond Hotel Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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5

Exceptional - 5.0 out of 5

June Tue, 16 April 2024

Liked: The lobby, room and bathroom are modern, clean and beautiful

3

Pleasant - 3.0 out of 5

Kory Mon, 15 April 2024

Pleasant

5

Exceptional - 5.0 out of 5

Glenn Mon, 15 April 2024

Exceptional

4

Very Good - 4.0 out of 5

Judge Sun, 14 April 2024

More like a Three Star...

Liked: Staff! Very helpful and super friendly! I liked the water station at the registration desk. I liked the shower height.
Disliked: The bed was not as firm as I would like. The coffee maker needs bottled water. The sink water is strongly chlorinated. The coffee in the restaurant was terrible. Go with Green Mountain Coffee Dark Magic. More flavorful. And doesn't taste watery..The shower water pressure was weak. More expensive than other hotels. I will probably explore other locations to compare against. But I am willing to try another visit just because of the staff.

4

Very Good - 4.0 out of 5

Stephen Sat, 13 April 2024

Very good

Liked: Clean room and comfortable bed

5

Exceptional - 5.0 out of 5

Samantha Sat, 13 April 2024

Exceptional

Liked: food was great! room and facilities were super clean

5

Exceptional - 5.0 out of 5

Mikhail Fri, 12 April 2024

Exceptional

Liked: Clean, courteous staff

4

Very Good - 4.0 out of 5

Philip Wed, 10 April 2024

we really like this place....

Liked: We had a good dinner when we were too road-weary to go farther a field.
Disliked: we could not get the wifi to work

2

Disappointing - 2.0 out of 5

Courtney Wed, 10 April 2024

pretty hotel but disappointed

Liked: hotel was very clean and room was as well.
Disliked: air in room didn't work and was unable to sleep because of how hot the room was. was not offered to switch to another room. was just told maintenance was gone for the day. elevator is also very old and opens before it has completely stopped.

4.5

Wonderful - 4.5 out of 5

Henry Tue, 9 April 2024

Superb

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Crowne Plaza Albany - The Desmond Hotel 660 Albany Shaker Road, Latham, NY