Super 8 by Wyndham Grapevine/DFW Airport Northwest, Grapevine

This was our first stay at this hotel but it will not be our last. They made us feel so welcome. The shuttle was a plus.

Liked: Courtney at the front desk was awesome.
Disliked: Nothing negative.

Exceptional

Liked: Clean rooms, good breakfast, I was on business and it made my trip very good.

Good

They could spend a little...

Liked: Beyond the smell of the cleaning chemical (see below) everything was fine. Great location to the airport.
Disliked: Well, the cleaning chemical they used for the wood floors was horrible. Ruined the first night. Switch chemicals!! The smell cleared over time. They also had a completely bad chair in the room (see photo) - the seat was completely messed up. The breakfast was certainly better than none but just had the option of waffle or cereal (with 2% milk!!).

Pleasant

Transfers cancelled without compensation, hotel...

Liked: I did not like the hotel.
Disliked: I chose the hotel to spend two nights (one on the way there and one on the way back) on a trip from Europe to Honduras because the hotel included free transfer service to and from the airport.They canceled one of the transfers a month before the trip. I tried to cancel the hotel since this change in conditions is a justified cause (even though the reservation is without cancellation) and they never responded to my messages, nor to the Booking request.For the transfer service, from the airport you need to call the hotel upon arrival, which is not possible for foreigners unless you buy a data card.For the transfer service from the hotel, they canceled the second transfer at 5:30 in the morning on the day of the pick-up, while I was already there. They offer you to book a taxi whose cost they do not cover.Therefore, the advertising is misleading, and the warranty void.Breakfast is bad and limited (coffee, waffles, juice and yogurt).The hotel is in the middle of nowhere, 15 minutes by taxi from the airport, and 35 minutes walk from the nearest town. There is only one restaurant around.I do not recommend it. I wouldn't repeat.