Sonesta ES Suites Fort Lauderdale Plantation Guest Reviews
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2.7 miles from Plantation centre |
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Roy, Palm Bay, visiting Amerant Bank Arena Mon, 2 December 2013
Nice Suites. A bit hard to find if you are a newbie to the area as it is tucked way back off the street. I would stay again.
Liked: Nice amenities; good staff.
Disliked: Bit aged but not a big deal.
Barbara Wed, 27 March 2024
Comfortable and convenient suite for...
Liked: Breakfast was delicious! Suite was spacious and quiet.
Disliked: I waited over an hour to check in my room 3:50 to 4:50. Front desk said it would be 15 minutea from 3:50.
Erica Tue, 26 March 2024
A Home Away From Home
Liked: Friendly staff, clean rooms and I liked the kitchenettes in the room which gave it an apartment like feel. The hotel was only a 14 minute drive to the Amerant Bank Stadium in Sunrise and only a 45ish minute drive to Miami. The hotel is nearby gas stations, CVS, Walgreens, banks, and a hospital as well as malls, grocery stores, and dining options as well.
Disliked: N/A
Miller Tue, 26 March 2024
Good
Liked: The breakfast was a 5 out of 10
Donald Tue, 26 March 2024
Very good
Melissa Sun, 24 March 2024
Exceptional
Liked: This is my 3rd time staying @ Sonesta property "Plantation FL" I feel like a home away from home. Always a pleasure and I thank the management for always accommodating my needs.
Diana Sun, 24 March 2024
Exceptional
Pure Sat, 23 March 2024
I recommend staying here. It...
Liked: Good breakfast- eggs, potatoes, bacon, pancakes, oatmeal, cereal, yogurt, fruit and pastries. We were given a free upgrade from a king room to a two bedroom suite. Very spacious, clean and nice view of the tropical patio.
Charles Mon, 18 March 2024
Horrendous! Don’t do it!
Liked: The area was very nice and there was lots of stores nearby.
Disliked: It’s under construction. Holes in most of the ceiling walls. Rooms with huge ventilation machines sticking out with taped up doors. My run door would not close all the way (safety hazard), staff was extremely rude and incompetent (Night shift). Night time front desk attendant never answered the phone. She was unpleasant and was always on her cell phone instead of tending to the guest. My room toilet became backed up. I called front desk profusely. After calling 5X she finally answered. With an attitude she stated… well you need me to send you a plunger??? Completely shocked I responded well I need to use my toilet so I have no choice right. Well guess what nobody ever came!!! An hour later I had to walk downstairs myself. She put up her finger telling me to hold on when she saw me because yet again she was on the phone. After standing there about 5 minutes when she got off the phone I told her I STILL needed my toilet unclogged. She radioed someone to come up. After 30 minutes I finally heard someone knock on my door. I opened and guess what the plunger was sitting right in front of my door and the man was walking away! I said to him… wait YOU WANT ME TO GO FIX THE TOILET? He replied “Well there’s no maintenance soooo yea. Or you can call back the front desk and take that up with them”! As he continued to walk away! I’ve stayed there in the past and it was great. This time however was horrendous! The only “nice” thing I can say is that the morning front desk attendant was extremely sweet and very approachable. She deserves a raise for having to “clean up” night crews mess! Will never stay here again!!!
Ursula Sat, 16 March 2024
Good
Alicia Tue, 12 March 2024
Will be booking here on...
Liked: Accommodations were perfectFront desk staff and housekeeping were great