Quality Inn Palm Beach International Airport Guest Reviews
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2.9 miles from West Palm Beach centre |
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Anonymous, Cincinnati, visiting iTHINK Financial Amphitheatre Mon, 31 July 2023
Liked: Staff was very friendly at checkin and checkout.
Disliked: Our room had dirty floors; broken spring on one mattress making it lopsided and loud; live bug in bathtub (may have been a bedbug, no other evidence of any more).
Daniel Fri, 22 March 2024
Great location.
Liked: Clean room. Privacy was great.
Disliked: I did call 7 or 8 times when I first landed before anyone answered to ask about a shuttle.
Jess Thu, 21 March 2024
Very good
Kelly Thu, 21 March 2024
Exceptional
Brent Mon, 18 March 2024
Good stay for the three...
Liked: Good location for family activities
Disliked: Friendly staff and breakfast bar had the essentials
Marash Sat, 16 March 2024
Exceptional
Karen Tue, 12 March 2024
We would stay again. Staff...
Liked: Staff at this property is extraordinary. Breakfast attendant was wonderful with a constant smile on her face. General manager was exceptional and worked hard to make sure our issues were resolved with a smile on his face and customer satisfaction in his heart. Room attendant and maintenance were also excellent. The location of this property was perfect for us. Our feeling is you sometimes have to stay in a room to realize there is an issue. Unless a guest reports a problem, it doesn't get fixed. We felt no one reported the issue we reported because if they had, the GM would have taken care of it immediately. We greatly appreciate the kindness and concern showed to us by the staff at this property.
Disliked: Elevators were having maintenance issues and it was inconvenient for us due to balance issues (we could not safely navigate stairs). Our first night was rough with an air conditioner that sounded like a jet coming through our room. The general manager had our A/C changed out the next morning as soon as he heard we had an issue. The second night, the A/C was great, no more problems. It is obvious the GM is working hard to bring this property up to par. The customer service is there.
Herminio Mon, 11 March 2024
Pleasant
Manuel Mon, 11 March 2024
Very good
Jennifer Mon, 11 March 2024
Comfortable and very close to...
Liked: The location
Disliked: The pool area a bit small
Nedrow Sun, 10 March 2024
Superb