SpringHill Suites by Marriott San Antonio Airport Guest Reviews
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6.7 miles from San Antonio centre |
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Sue Wed, 24 April 2024
Very good
Liked: clean
Disliked: price
James Tue, 23 April 2024
Very good
Gabriela Mon, 22 April 2024
“Mia” from de front desk
Liked: Nothing! Worst service ever 😡
Disliked: The staff “Mía “ It's the worst, I forgot my keys in the room and I asked for a replacement key, he didn't want to give it to me because I needed identification, all my things had been left inside!!!Just when it was her or that she double charged the room charge, is it really terrible service? Is the month part of a terrible joke? They don't know what attention isGuest
Marcos Mon, 22 April 2024
Exceptional
Marisa Mon, 22 April 2024
Not very clean, plumbing issues...
Liked: The location was around everything. Easy to find and get around, it was a safe location. The beds were comfortable and the breakfast was good.
Disliked: The toilets all stopped flushing, wasn’t just our room apparently a lot of peoples rooms had that issue. The room wasn’t very clean, the pillows had stains and the table and bed had a red juice spilled all over it. There was a used trash bag in the tub.
Anna Mon, 22 April 2024
Originally booked at a different...
Liked: It was nice and clean.
Disliked: N/A
Gabriela Mon, 22 April 2024
After asking for two days,...
Liked: Nothing
Disliked: appallingZero recommendedThe wet elevator floor can cause accidents.Room without cleaning is requested every day and remains the same The staff does not resolve, they just shield themselvesAnd we cannot change hotels because the charges were made twice and no one resolves
Chely Mon, 15 April 2024
The morning manager was very rude when I called to ask a simple question about house keeping she told me u should of sch
Disliked: The bathroom sink broke and water was running all over
Chely Mon, 15 April 2024
The morning manager was very...
Disliked: The bathroom sink broke and water was running all over
Vazquez Sat, 13 April 2024
Awkward
Disliked: Water leak outside hallway by room.Forgot an item in room and was gone by next morning. Extra charge on room that was not part of reservation.