SpringHill Suites by Marriott Cincinnati Midtown Guest Reviews
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1.6 miles from Cincinnati centre |
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Pamela, Springfield, visiting Heritage Bank Center Mon, 2 March 2020
The hotel was nice and clean; the staff was very polite and I had a lovely room in the best spot, close to the door. I will be back.
Liked: The nice clean room and courteous staff.
Disliked: Nothing.
Cassie Sun, 3 March 2024
Best hotel I’ve stayed at
Liked: Staff was AMAZING. Everyone was very kind and courteous and so helpful!
Ambuj Sun, 3 March 2024
Exceptional
Bethany Sat, 2 March 2024
Superb
Roly Wed, 21 February 2024
Pleasant stay
Liked: Very nice rooms, spacious
Disliked: Breakfast options could have been better
Tiffany Thu, 8 February 2024
We stayed here for a...
Liked: It was so clean and pretty… The staff was OUT of this world amazing! If we ever go back to Ciny we’ll stay here!
Disliked: I honestly can’t think of anything. It truly was a great experience!
Melissa Mon, 5 February 2024
Pleasant
Disliked: Property a little dated and worn. For price was less than expected. Front Desk staff double billed one of the two rooms we reserved. Upon email receipt of charges, we called to resolve; should only have 2 room charges, not 3. Staff on phone was rude and lacking in customer service. Finally got transferred to a manger to resolve.
Elena Thu, 1 February 2024
Superb
Carol Sat, 20 January 2024
Would not recommend it or...
Liked: Close to where we needed to be , nice shower
Disliked: We had to pay for parking and then we had to go all the way back to the garage to put a parking sticker in the car. The carpet in the room had some awful stains on it that resembled blood. The interstate was right out our window and the truck traffic was continuous throughout the night. On line price was a total of 153. They took $180.00 out of our account and then put $17 back .
Melanie Sun, 7 January 2024
The good outweighs the bad
Liked: The location was great for the places we wanted to go. The staff was all personable and had recommendations for places to visit. We had great experiences with all the staff actually. The breakfast selection was really well thought out and had several options.
Disliked: The hotel looked a little run down in some places. Our shower was chipped in several spots and the showerhead leaked. The pillows were soft and didn't hold their shape so we constantly had to arrange them.
Melanie Sun, 7 January 2024
The good outweighs the bad
Liked: The location was great for the places we wanted to go. The staff was all personable and had recommendations for places to visit. We had great experiences with all the staff actually. The breakfast selection was really well thought out and had several options.
Disliked: The hotel looked a little run down in some places. Our shower was chipped in several spots and the showerhead leaked. The pillows were soft and didn't hold their shape so we constantly had to arrange them.