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Spirit Ridge in The Unbound Collection by Hyatt eeee - (855) 208-4301
Spirit Ridge in The Unbound Collection by Hyatt, 1200 Rancher Creek Rd, Osoyoos, BC -(855) 208-4301
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BOOK ONLINE OR CALL - (855) 208-4301
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (585 Ratings)
2.7 miles from Osoyoos centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
Featuring a beach side bistro and bar this Okanagan property is adjacent to a vineyard and features a private beach at Osoyoos Lake. This resort offers a full-service spa and suites with a fully equipped kitchen. Spirit Ridge in The Unbound Collection by Hyatt suites include a seating area with a flat-screen TV. The kitchens include a dishwasher and microwave. The Bear The Fish The Root & The Berry serves modern vineyard cuisine inspired by our Indigenous roots. Nk'Mip Cellars Winery is located on site. Spirit Ridge in The Unbound Collection by Hyatt rents out canoes or boats to explore the lake. Guests can work out in the gym or play in the family pool area that includes a waterslide. A second pool area is available in the summer for adults only. A 9-hole golf course is located on site as well. Spirit Ridge in The Unbound Collection by Hyatt is within a 12-minute drive of the Osoyoos Desert Model Railroad. The hotel is near the Golden Mile Hiking Trail.

Check-in time: 16:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Pets Allowed
` Restaurant
` Swimming Pool
` Horse Riding
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Skiing
` Terrace
` Air Conditioning
` Barber/Beauty Shop
` 24-Hour Front Desk
` Massage
` Dry cleaning
` Internet services
` Spa and wellness centre
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Ironing service
` Windsurfing
` Canoeing
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Ski school
` Allergy-free room
` Sun terrace
` Outdoor pool (all year)
` Outdoor pool (seasonal)
` Shuttle service (free)
` Ski pass vendor
` Special diet menus (on request)
` Wheelchair accessible
` Private parking
` outdoor pool
` shuttle service
` golf course (within 3 km)
` 24-hour security
` Accessible parking
` Beach
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Hammam
` Heated pool
` Non-smoking Rooms
` Picnic Area
` Private Beach Area
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Happy Hour
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Water slide
` Kid meals
` Electric vehicle charging station
` Shallow end
` Wine/champagne
` Fruits
` Outdoor furniture
` Fence around pool
` Outdoor fireplace
` Hot tub/jacuzzi
` Beauty Services
` Spa Facilities
` Steam room
` Spa lounge/relaxation area
` Foot bath
` Spa/wellness packages
` Fitness
` Yoga classes
` Sun loungers or beach chairs
` Temporary art galleries
` Tour or class about local culture
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Face masks for guests available
` Minimarket on site
` Parking on site
` Water sport facilities on site

Spirit Ridge in The Unbound Collection by Hyatt Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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2

Disappointing - 2.0 out of 5

Shelley Tue, 26 March 2024

Horrible check-in and check-out experience.

Liked: The room was comfortable and had a lovely view. The resort's pool and hot tub are very good and well-used.
Disliked: Check-in and check-out were a challenge (to say the least). To have my family member arrive before me, after multiple conversations, I was required to fill out a form approving my credit card to be used to pay for the room up front. This was fine by me, but it took way too long to find the solution. They required the card number over the phone, and I provided it. When I checked in, I offered my credit card for confirmation. They did not need it.Four days later, on our last day, I went for a morning walk (8am) and came back to the room, and my key no longer worked. The hotel had locked me out of the room. I walked to reception and was told that my payment hadn't gone through, and they needed my credit card or a new one as the one they were trying wasn't going through. As they hadn't alerted me to this, I didn't have my card. I was told I had 10 min to go and get it. I had my phone on me and was able to read off my credit card number. It went through immediately. They had written the number wrong when they asked me for payment up-front. I was told "sorry". The manager on duty called me shortly thereafter (so they had my cell number) and asked if they could buy us breakfast to apologize. I explained we were packing and checking out so that wasn't possible. I have since spoken to the manager who has apologized but in no way do I feel it was enough for the lack of hospitality I feel at this resort. The resort administration is horrid and it is too bad because the facility is lovely.

1.5

Poor - 1.5 out of 5

Meghan Sat, 9 March 2024

Poor

Disliked: Our suite was a bit dark, gloomy.The biggest factor for us not enjoying our stay was because the hotel had a large number of hockey teams with their families so it was loud and crowded everywhere during off season when we expected it to be quiet

3.5

Good - 3.5 out of 5

Sonja Fri, 8 March 2024

Was looking forward to a...

Liked: The amenities
Disliked: Only one pool and hot tub open and it was over run by kids

4.5

Wonderful - 4.5 out of 5

Evdemon Tue, 27 February 2024

Great

Liked: Excellent wine, beautiful restaurant, wonderful pool and sauna
Disliked: We stayed on the first floor you could hear people walking around upstairs

4.5

Wonderful - 4.5 out of 5

Cruz Fri, 16 February 2024

In the off season, this...

Liked: We enjoyed the amenities and the size of the room.
Disliked: No complaints.

5

Exceptional - 5.0 out of 5

Mike Thu, 25 January 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Andrea Tue, 2 January 2024

Perfect spot for a weekend...

Liked: Warm, welcoming. Lovely suite that was well laid out and great for a romantic new years stay. Pool, hot tub and steam room were well maintained and a perfect temperature. The onsite dining was excellent.

4.5

Wonderful - 4.5 out of 5

Wendy Sun, 31 December 2023

Fantastic little getaway spot.

Liked: The staff were wonderful. Sonya in the market was a ray of light, we enjoyed our time with her!
Disliked: Need some new pillows.

4

Very Good - 4.0 out of 5

Bruce Mon, 25 December 2023

A VERY COMFORTABLE PLACE TO...

Liked: Great location, free parking, outside heated pool, hot tub, steam room. Comfortable beds, full kitchens. Fabulous restaurant
Disliked: Had to request a room change as kid bouncing ball on floor above us was quite annoying.

4.5

Wonderful - 4.5 out of 5

Bruno Sat, 23 December 2023

Superb

Disliked: Website didn't have enough information about the rooms, we went in a bit blind and overprepared since the room had way more than we expected it to.

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Spirit Ridge in The Unbound Collection by Hyatt 1200 Rancher Creek Rd, Osoyoos, BC