Southbridge Napa Valley Guest Reviews
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0.2 miles from Saint Helena centre |
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Darlene Tue, 13 February 2024
Very good
Tzvi Wed, 10 January 2024
Stay away! No front desk....
Liked: The SPA which is NOT really part of the hotel.Stay away from the hotel itself.
Disliked: Go elsewhere. Really bad experience. The heater didn’t heat and cold wind went inside. We didn’t sleep the ENTIRE night which was the only night we booked and stayed. When we approached the front desk we were told “oh, so sorry for you.. I will pass this to the general manager and he will call you”. Not offering a refund, no compensation up on check out. Absolutely nothing. We were completely surprised, and guess what - no call from the general manager either.
Richard Wed, 18 October 2023
Perfect
Richard Wed, 18 October 2023
Exceptional
Kaye Mon, 4 September 2023
Great apart from the dreadful pillows..
Liked: Great location. Lg clean room and bathroom. On site parking. Good coffee machine. Staff lovely.
Disliked: The pillows!! The worst we have ever had at any hotel..So uncomfortable and cheap. Breakfast basic..
Kaye Mon, 4 September 2023
Great apart from the dreadful...
Liked: Great location. Lg clean room and bathroom. On site parking. Good coffee machine. Staff lovely.
Disliked: The pillows!! The worst we have ever had at any hotel……..So uncomfortable and cheap. Breakfast basic..
Howard Thu, 22 June 2023
Good
Howard Thu, 22 June 2023
Good
Anonymous Mon, 12 June 2023
Wish we knew about his hotel before as we had a great time. Would stay here again for sure.
Liked: Location and overall experience was great.
Disliked: The bed could be abut more comfortable.
Anonymous Mon, 12 June 2023
Wish we knew about his...
Liked: Location and overall experience was great.
Disliked: The bed could be abut more comfortable.