Sonesta ES Suites Somerset Guest Reviews
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2.1 miles from Somerset centre |
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Myobsmd Tue, 16 April 2024
Bad
Liked: The space, The kitchen, the nice apt like lay out.
Disliked: The house keeping didn't ask if we needed anything, I had to have my kids to go the front desk and ask for clean towels. Then a couple of the towels were dirty it had dirt marks on them like some one used it to dry wipe themselves. Then when my kids went to breakfast one of the ladies in the kitchen who puts the food out was giving my 10 Year old daughter dirty looks because she came back for the second time only because she couldn't hold all the plates. Then we asked for a late check out because we were there the whole weekend and we had food and alot of things. We had the kids and the whole family and alot of things to pack, they told us no they wouldn't accommodate the late check out. Then the house keeper came knocking on the door at 9am and check out is 11 am asking if we are checking out and if we are we need to be out with the whole room cleared by 11 am, they were rude as hell.
Cynthia Mon, 8 April 2024
It was ok but could...
Liked: Very close the the venue we had to go to.. and the kitchen was a plus
Disliked: The sofa hair chair covers it was a whole in the bedroom door the water in the tub didn’t drain properly so we took a shower with dirty water still in the tub and it was no house cleaning for the room
Barbara Mon, 8 April 2024
Worse hotel experience ever
Liked: Breakfast was ok.
Disliked: Everything We got a dirty and moldy room.
Tiffani Thu, 4 April 2024
Bad
Jerrica Fri, 23 February 2024
Good
Liked: It was very clean great location
Disliked: My only problem with the room was the shower there was no hot water
Jarrell Tue, 16 January 2024
I would like my deposit...
Liked: I liked the staff and the size of the place.
Disliked: Lack of communication about my deposit. It has been a month and I still don't have my deposit back.
Sarah Wed, 27 December 2023
Exceptional
Timothy Sun, 26 November 2023
Very good
Antoine Sat, 18 November 2023
400 dollar charge after I...
Liked: Stole money from me on my card
Disliked: Stole money from me on my card
Yolandis Fri, 10 November 2023
Exceptional