Sonesta ES Suites Columbus Dublin Guest Reviews
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0.8 miles from Dublin centre |
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Ellyssa Thu, 8 February 2024
Exceptional
Liked: Loved the kitchen and comfy bed.
Carleigh Sun, 4 February 2024
Very good
Nicolas Wed, 24 January 2024
Exceptional
Verified Hotel Guest Tue, 16 January 2024
Liked: Friendly staff and easy check in process. The location was good-right in the center of Dublin. The room was spacious.
Disliked: The room I stayed in smelled so badly of smoke. It was very strong. There were multiple stains on the carpet and on the walls. The couch cushions had slipcovers on them that were hiding large holes. The room was very obviously in need of a deep cleaning.
Tina Tue, 16 January 2024
I received an email canceling...
Disliked: Not happy at all
Mary Sun, 7 January 2024
Was not happy with changes...
Liked: Clean. Bed was comfortable
Disliked: No Ice. Breakfast was discontinued. We booked room w fireplace. No way to purchase logs to use it. No onsite place to purchase drinks. Customer service not very helpful. We hv stayed here numerous times under previous management. Better service previously.
Christian Fri, 5 January 2024
Overall I was expecting more...
Liked: The room seemed clean. The setup was ok. The lady who checked me in was great.
Disliked: The toilet didn’t flush. There were gnats. The chair was wobbly. The lady who checked me in was great so I’ll also put that up top. There was a guy before her that I encountered who was very short with me and not helpful at all. I chose to check in about an hour early online. So I got there about 2 and he points to a sign on the window that checkin is at 4. Online checkin says 3. He would not look to see if a room was available while I was there and simply told me to come back.
Rebecca Tue, 2 January 2024
Great home away from home..
Liked: Location, quiet
Richard Sat, 30 December 2023
Very poor
Verified Hotel Guest Thu, 28 December 2023
Liked: So we checked in Xmas day. No one at desk. Number to call. Couple came down gave us our keys. Room smelled like wet dog wet grass not sure which.
Disliked: As above. Never got email receipt I was supposed to get.