Sofitel Philadelphia at Rittenhouse Square Guest Reviews
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0.3 miles from Philadelphia centre |
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Jacob Tue, 16 April 2024
Good
John Mon, 15 April 2024
Passable
Disliked: Upon checking in, I was made aware of having a mini bar in my room versus a standard hotel mini fridge. To "rent" a fridge was $X per day. To learn of that as I CHECKED IN was super annoying. The hotel was also renovating (which is totally fine), but it was a bit of a wild goose chase to get to the new Check-In area to begin with.
Krissa Mon, 15 April 2024
Superb
Lee Wed, 10 April 2024
Place to lay my head...
Liked: Location
Disliked: Hotel qas undergoing renovations and I would not have stayed if I had known.
James Wed, 10 April 2024
Good
Valerie Wed, 10 April 2024
I will not stay there...
Liked: The location is convenient.
Disliked: The bath towels are terrible. Has this hotel heard of laundry softener? I advised the hotel that using them felt like sand paper. Their solution was to bring me a stack of equally worn out towels the day after. For the brand and the standard attached to their name, this is completely sub par. Their valet personnel was completely understaff resulting in long wait to get my car. And to conclude the person who checked me out barely looked at me. Did not ask me how my stay was and was extremely unpleasant.
Tyrone Tue, 9 April 2024
Exceptional
Liked: Staff is very friendly the place is very clean
Melodie Tue, 9 April 2024
Superb
Scott Mon, 8 April 2024
Pleasant
Julie Sun, 7 April 2024
Unfortunately I was very eager...
Liked: I loved the size of the rooms/the size of the bathroom, the $20 restaurant credit and the lunch that I had, and the friendliness of the staff that I interacted with.
Disliked: The relocation of certain things with construction was confusing. The day I checked in I had to go to the second floor but then by the time I checked out it had moved back downstairs without any notice. Also my pillows on my bed were AWFUL and extremely flat/uncomfortable. I had a horrible time trying to sleep both nights of my stay because my neck and back were in so much pain.