Liked: We enjoyed our stay at Sofitel in L.A. It was superb; very clean.

Great Hotel, Staff Training and...

Liked: Great room, gym facilities brilliant
Disliked: Poor staff communication, paid twice for the room and my money was held almost 2 weeks after I'd left and I had to call to get the second pre authorisation cancelled because no one had bothered to do it even though I was told at reception it was done then and there!!

Will not visit again

Liked: Location
Disliked: Prices for food and drink were ridiculous compared to local quality restsurants

Noise level extremely high, there...

Liked: Location wise it is good
Disliked: Noise level extremely high, there is a Club running downstairs nonstop over night

Great place to stay in...

Liked: Location - great shops nearby, easy to get to places of interest Staff - friendly & super helpful Great facilities in hotel & room.
Disliked: Can’t fault anything

excellent

Exceptional

Liked: One of the best hotels I’ve stayed at, clean, great bath products by Balmain, comfy slippers, attention to details, attentive staff and fast room service.

Exceptional

Excellent property and great location

Liked: Excellent breakfast and dinner
Disliked: Everything was super great

Exceptional