SureStay Plus Hotel by Best Western San Antonio SeaWorld Guest Reviews
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9.1 miles from San Antonio centre |
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Julie Fri, 15 March 2024
Superb
Jeremy Wed, 13 March 2024
Exceptional
Liked: Staff was nice hotel was quiet
Disliked: Nothing
Chavez Wed, 13 March 2024
Lobby has an old smell...
Liked: The room was comfortable
Disliked: Only disliked the loose titles in the restroom
Angela Mon, 4 March 2024
Enjoyed my trip
Liked: E joyed my stayDecent prices, decent location...many areas around to shop and eat..so kudos!The carpet is old and ugly...room smelled damo...perhaps because AC was not blowing. We had to us fresheners, but overall it was nice roomy Cleaned well, stocked well, nothing broken..so it was good and staff was pleasant and informative and timely.Quick, clean elevators
Disliked: The side door had a malfunction or perhaps it was our keys.....our keys would not open the neither the side door nor the pool door.....so key cards were malfunctioning....that was the only problem.
Nhung Mon, 19 February 2024
Disappointing
Samantha Tue, 13 February 2024
Good
Liked: Love how comfortable the beds were and how it had a meun for take-out.
Disliked: That when I walked into my deluxe queen room after checking in at 12:30am and the beds were not fixed. Plus my son found hair in his breakfast and he couldn't find anyone in the front.
Ericka Sun, 11 February 2024
Exceptional
Jeanette Sun, 21 January 2024
It was a pleasant experience
Liked: Property was clean staff very nice
Disliked: I liked everything
Jalen Mon, 15 January 2024
Very good
Laurene Wed, 3 January 2024
Pleasant
Liked: Breakfast was okay. Location was good for our needs. Workout equipment was functional.
Disliked: Hallways smelled of pet urine. The hotel seems to be on the older side and there’s definitely some wear, stains on the floor and sofa bed.