Sheraton Grand Nashville Downtown Guest Reviews
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0.2 miles from Nashville centre |
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Cate B, Chicago Sun, 1 April 2018
Liked: Location.
Disliked: Yes the room smelled. My husband thought it might have been mold from the bathroom. We noticed it didn't have a fan in bathroom. Also noticed that there was mold in the shower grout. I actually thought the smell was the left over smell from diapers. The bed was awesome.
Gary, Madison, visiting James K Polk Theater Thu, 20 June 2013
Liked: Quiet; clean; friendly staff; Starbucks Coffee in room.
David H, Bowling Green KY Tue, 12 February 2013
Liked: Clean; front desk very personable upon arrival; nice being close to downtown.
Disliked: Parking on late check in.
Dennis O, Hixson Mon, 21 May 2012
Ridiculous amount of hidden charges. Called the front desk for over an hour and no one would ever answer. The room itself was what I would expect to pay about a quarter of the actual cost for. Fairly clean but way outdated cosmetic features. I will never stay here again. First hotel I have ever stayed in where there was not any kind of free breakfast offered. The only positive thing about this place is the convenient location to downtown.
Liked: Location is the only positive thing I have to say about this hotel.
Disliked: Tons of hidden charges. Called the front desk for over an hour with no answer.
Paula Tue, 26 March 2024
Exceptional
Rishish Sun, 24 March 2024
Poor
Liked: Nothing. It was under construction that was extremely loud and obnoxious. This was not communicated to us before arrival and we were still paying a “facilities fee” for basically no facilities.
Kathleen Sun, 24 March 2024
Disappointing
Liked: The hotel & the rooms are nice. Staff was great! Location is good too
Disliked: There was tons of construction in the hotel with no warning. Hammering at 8am. If I had been prepared & therefore getting a great hotel deal &-or the resort fee waived it would have gone over smoother. Honestly, it was about $30-$50 less than area hotels but no explanation as to why. I would have paid more to not have the noise. Plus 2 elevators down & the hotel was packed
Skylar Thu, 21 March 2024
Very good
Michael Thu, 21 March 2024
Very good
Jon Mon, 18 March 2024
Exceptional
Kenneth Sun, 17 March 2024
It was good except for...
Disliked: Construction
Richard Tue, 5 March 2024
Very Good Hotel and Location
Liked: LocationStaffComplimentary Water
Disliked: Slow WiFiLimited food optionsOngoing construction work
Terri Mon, 4 March 2024
don’t go
Liked: there was nothing nice
Disliked: let’s start with construction they roomed us right under some one chip hammering we could not even hair us talk. also i complained for another room. they moved us very slightly less noise( not enough to make a difference). only two small towels we asked for more never got them. the room smelt like a dieing person only one elevator. that was super slow staff very rude oh yeah no parking they had valet for 60 dollars. ridiculous not happy at all
Lainie Sun, 3 March 2024
No sleep due to construction
Liked: Location
Disliked: Was not told by booking.com that property was under construction.