Menu
Sheraton Grand Chicago eeee - (855) 338-9955
Sheraton Grand Chicago, 301 East North Water Street, Chicago, IL -(855) 338-9955
Area: Downtown - River Walk
(Map)
BOOK ONLINE OR CALL - (855) 338-9955
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (1234 Ratings)
3.2 miles from Chicago centre
BOOK ONLINE OR CALL - (855) 338-9955
Show Prices
Hotel Description
Located in the heart of the Chicago city center this hotel features rooms overlooking the river and city skyline. Boasting 5 restaurants and bars Sheraton Grand Chicago is just a 10-minute walk away from Navy Pier and Millennium Park. A 47' cable TV is offered in every spacious room at Sheraton Grand Chicago. All rooms offer city or river views and come equipped with a mini-bar. For guest convenience a fitness center and business center are also available. Shula's Steak House located on site serves fresh seafood and steak for dinner each evening. Chicago Burger Company features a casual atmosphere with juicy burgers and icy cocktails. This hotel is 5 minutes' walk from the luxurious shops entertainment and nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than 1 mile away.

Check-in time: 16:00   Check-out time: 12:00
Enter Your Dates
4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Hiking
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` Poolside bar
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` French
` German
` Italian
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Pub crawls
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Separate shower/bathtub
` Accessible route to fitness center
` Spa/sauna
` Toiletries provided
` Tour services
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Sheraton Grand Chicago Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Robert, Leawood, visiting Shaw's Crab House Chicago Mon, 16 May 2016

We came up for a family gathering. While we were the only ones at The Sheraton, we were very pleased with our accommodation and amenities.

Liked: Check in was quick, easy and very friendly staff. The room was very clean and nice. The hotel location was excellent for walking.
Disliked: Nothing.

4.5

Wonderful - 4.5 out of 5

Leanne Sat, 23 March 2024

Superb

1.5

Poor - 1.5 out of 5

Anna Thu, 21 March 2024

Great hotel minus the staff

Liked: Loved the location of the hotel.
Disliked: I booked this hotel and wanted to know if we can do an early check in, we called 3 separate times and were told that yes we can check in as early as 8am for a fee of 60$. We were fine with the charge. Even called the night before our booking to make sure we can check in at 8am. Once we got to the hotel we were told our room won't be ready for sometime and they aren't sure what time it will be. I was quite upset and was told they will do their best to get us a room asap and our early check in fee will be waved due to the inconvenience. We finally got a room around noon and after we checked out realized we were infact charged the early check and when I called to clear it up a lady told be she will look into it and get back to me... it's been over 24hours and I still have yet to hear from her even after leaving another voice-mail to follow up.

5

Exceptional - 5.0 out of 5

Bogus Thu, 21 March 2024

Relaxing, fun, festive - this...

Liked: I loved the location and how easy it was to navigate throughout downtown to and from the hotel.
Disliked: Parking is very expensive.

5

Exceptional - 5.0 out of 5

Lucy Thu, 21 March 2024

Exceptional

1.5

Poor - 1.5 out of 5

Jadidi Thu, 21 March 2024

Didn’t like it

Liked: Location
Disliked: I booked the river view and I called several times to booking and the hotel before our stay to confirm the view. However they gave us water view which is the lake and only the portion of the river. I asked the manager for a switch after I got the room but they refused.I went there for st Patrick day but I couldn’t see anything from my window( just a portion of river). So disappointed. Also, facilities were poor, only a small pool which was too crowded. Overall it didn’t worth the price, u can find better hotels with same price and same location.

5

Exceptional - 5.0 out of 5

Jenine Mon, 18 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Rebbecca Mon, 18 March 2024

Great location at a reasonable...

Liked: It is in a wonderful location, close to shopping, attractions, and restaurants. The room was clean and comfortable, and the staff was very friendly.
Disliked: It had a "Riverview," but on higher floors, it is hard to see the river. Hotel does charge a resort fee, but that fee includes a daily $25 food & beverage credit (plus other benefits). We used the credit on room service for dessert.

4

Very Good - 4.0 out of 5

Hiroshi Sun, 17 March 2024

Very good

5

Exceptional - 5.0 out of 5

Ronald Sun, 17 March 2024

Exceptional

1.5

Poor - 1.5 out of 5

Larry Sun, 17 March 2024

Poor

Liked: The view from the room.
Disliked: That I was on the 29th floor. And was locked out of the room twice. And I couldn't even open the refrigerator. I ordered food, but I cancelled the order because it didn't come in over an hour.

Write a Review of Sheraton Grand Chicago
Trip Id (Required)
Your Name (Required)
Your City
Your Email Address (Required)
Your overall rating of the hotel
What was good?
What was bad?
Your review
Sheraton Grand Chicago 301 East North Water Street, Chicago, IL