Sheraton Detroit Metro Airport Guest Reviews
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1.1 miles from Romulus centre |
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David Tue, 16 April 2024
Clean nice hotel. As any...
Liked: Check in was smooth. Clean and comfortable rooms. Close to the airport and rental car return zone.
Disliked: I was double charged. Not just a pending hold but both the Booking and hotel charges went through. I called the hotel and spent 20 minutes on hold getting it sorted out. They apologised and said they would fully refund me, minus a $5 “tourism fee”. I laughed, and requested my FULL refund as they already received the “tourism fee” on the first charge. The staff member seemed surprised I wanted my full refund. BANANAS.
Melissa Mon, 15 April 2024
Good
Lynsey Mon, 8 April 2024
Overpriced for little amenities
Disliked: No free parking for guest, No complimentary breakfast despite the price of the rooms and suites.
Donette Mon, 1 April 2024
No sleep due to noise...
Liked: The property was clean and in a good location to the airport. The facilities were nice.
Disliked: The hotel is set up with the common areas in the middle of the structure, with the rooms around them. The noise level in the rooms off the charts high. Every sounds echos up to the rooms, especially from the indoor pool.
Donna Thu, 21 March 2024
Liked: Love the location. Bar staff is super friendly.
Disliked: No.
Heyly Tue, 19 March 2024
Exceptional
Ladonna Fri, 23 February 2024
Exceptional
Page Mon, 22 January 2024
Love it
Liked: Always clean 😊
Disliked: More covers
Debajit Fri, 19 January 2024
Exceptional
John Wed, 17 January 2024
Fairly basic room but sufficient....
Liked: Comfortable room although it was quite basic. Staff were helpful although my key failed to work several times. Dining area was nice, immaculate as were all utensils, glasses, bottles etc. Dinner was exceptional
Disliked: Room was quite basic but clean.