Very poor

Will not be back

Liked: beautiful hotel. room was clean.
Disliked: parking was horrendus!!!!! paid $40.00 per night., and on jan. 20 could not find a single spot to park!!!! we were not there for 49ers game. told the front desk and he said he would take the charge off but he did not,also club room was not good. only apples and nuts for snacks. Coffee machine was broken!Fan in bathroom did not work. room 1132. told the front desk.You need to se aside a parking lot for hotel guests only!!!!!!..

Passable

Liked: Staff
Disliked: Property is bit old

Superb

Customer service could be better

Liked: Good location
Disliked: I didn’t like that we couldn’t get rooms close to the friend we went with.

Good

Liked: The staff & amenities
Disliked: Breakfast should have been included in the price of the room. Bar should open earlier than 4 p.m.

Superb

Disliked: The club lounge only allowing two guests per room. People were denied access because they had children as well which exceeded the limit.

Exceptional

Exceptional

Liked: Near Levi stadium.
Disliked: Room was not available for an early check-in and had to wait and was also not available for hotel regular check in time of 4pm.