Salem Waterfront Hotel & Suites Guest Reviews
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Tasha Sat, 23 March 2024
Exceptional
Liked: Great breakfast
Disliked: Need a hot tub
Matthew Fri, 22 March 2024
It was perfect and the...
Liked: The room was one of the best locations that I had as it was nice to come visit back in the USA and to see friends and family and this was the perfect location for all things Salem
Disliked: The only drawback at the time was they would renovating the front lobby, but that is to be overlooked only because they’re preparing for the new season for tourists, so it was perfectly fine and congratulations on the new bar and restaurant that they are rehabilitating
Keith Fri, 22 March 2024
Exceptional
Grzegorz Thu, 21 March 2024
The hotel met my expectations
Liked: Breakfast was very basic
Aurore Tue, 19 March 2024
Superb
Liked: Everything. Hotel in works, room brand new painted and wallpapered. Everything is 15min walkin around.Very quiet hoteland city.
Disliked: No hot water.
Matthew Sat, 16 March 2024
Superb
Taylor Thu, 29 February 2024
The Hotel Stay was a...
Liked: The hotel manager, Anthony was really kind and tried to make our stay better. The staff in general was very apologetic and kind. However, it didn't feel like they had any power to make things right.
Disliked: This entire stay was a disaster and I really wish the hotel would have made as aware of the construction that was happening throughout the building during our stay. I grew up in Salem and was visiting with my parter to celebrate Christmas with my family and I was excited to try this hotel. Every single morning between 6-7am we were woken up to loud drilling noises and hammering that sounded like it was happening in the ceiling right above us and the walls around us. We were given a new room, which ended up being even worse. The one week we were able to take off and relax ended up being a trip with little sleep, no ability to sleep in late or even relax in the hotel room, as the construction went on all day. We were told there would be no pauses in the construction and the noises would continue throughout our stay. This all felt like a scam for them to continue to make money throughout a remodel. You need to let people know that this is what their experience will be like when they are paying $700. The blue of this stay equated to $100, and I don't even know I would spend that much for a week to experience a daily headache. The ONLY mention of construction is on their Facebook page and is absolutely buried. Otherwise I couldn't dig up any info or communications around this massive several year remodel project for a small 4 story hotel where you can hear every noise. Unfortunately, I only have the ability to post photos in this review and the videos I have show how disruptive this construction was.
Jennifer Tue, 27 February 2024
Beautiful hotel and exceptional service
Liked: Close to everything
Disliked: The construction going on
Sara Mon, 26 February 2024
Good option in Salem
Liked: The room was very nice, spacious, well equipped, the hotel was pleasant, well located since it is close to the most striking attractions in Salem. Parking at no additional cost is also a good service.
Disliked: It is not facing the sea as its name indicates, however the place does not disappoint
Keith Sun, 25 February 2024
Very relaxing stay would be...
Liked: The room was excellent, clean and comfortable the bathroom and shower were awesome and well equipped.Plenty of room to stretch out and relax and watch tv in the bedroom or living room. The little kitchenette was wellequipped
Disliked: Nothing