Hotel was very nice and clean, except for cold shower.

Disliked: Yes, when I went to take a shower in the morning, the water was cold.

Good

It was okay but the...

Liked: It was close to the casino
Disliked: Key for the door wasn’t working and the staff questioned us about it not working. Then realized we were right and we had to get new keys. The door also didn’t lock all the way which made us uncomfortable. We found bugs in the room as well. Felt very dirty.

Exceptional

Liked: As always, everything was outstanding!
Disliked: Some loud talking/hooting out side late at night.

Very good

Good

Convenient location and a comfortable...

Liked: Inexpensive, clean and close to the casino. Great bar in the basement!
Disliked: All was good!

OK, Facilities stunk of cigarettes,...

Liked: Breakfast was cool. Shuttle bus cool. Food nearby in restaurant. Very noisy in morning. Other than that it was an average stay for a motel.
Disliked: Barmaid on Friday night 4-12-2024 was rude and ignored us until she felt like waiting on us. She kept holding up her finger telling us to wait while she was in a conversation with a man on the opposite side of the bar! We waited each time we wanted a beer for 7-15 minutes, ridiculous! Tina and Hope were great bartenders! Tub drain blocked in room 205. Made it a pain in the ass to take a shower. I am mobility impaired which makes it worse for someone like me.

The staff were very friendly...

Liked: The room was clean and spacious. The chairs and bed were comfortable. The shuttle service was very nice. No need to find a parking space.

Superb

Liked: The hotel was a perfect location for staying in Charles Town, the free shuttle to the casino was very helpful!!!