We experienced a wonderful stay while being in town for a concert at the YUM Center. It was close to walk to the concert as well. The hotel was very clean, staff was very nice and the breakfast was very good. The only bad thing was rust dripping off the handrails entering the hot tub - although we did tell a housekeeper and they were going to wipe it down. They're even pet friendly! Great hotel and we would stay again.

Liked: Very nice hotel.
Disliked: Rust on handrails to hot tub.

The hotel staff was very helpful. They had great security. The room was fabulous. I would book a stay there again.

Liked: Downtown, near attractions
Disliked: Nothing

Superb

Good

Exceptional

Exceptional

Exceptional

Nice but for the price,...

Liked: The hotel is located in a great area. We took Uber and lifts wherever we wanted to go for under $10 a ride. It's walking distance to pretty much anywhere in the city. The front desk staff are very friendly. The housekeeping staff didn't speak ANY English. I had to type my question on her phone she handed me, to be translated. Kids in the elevator had been at the pool. They seemed to have enjoyed it.
Disliked: I didn't like that we pay for a two bedroom suite, there were four of us. And we only had two regular coffee pods and not enough bath towels. It took several attempts to get through to the front desk. The gentleman was very nice but said he was the only one on shift and there wasn't anyone that could bring it to the room. Therefore we had to go down to get it. Again, he gave us two pods. I found this frustrating. Also, I didn't like walking through clouds of cigarette smoke every morning going to the car. The smoking area is right outside the main and only entrance to the parking garage. Every morning there were people standing right at the door smoking. It was pretty gross. Maybe move the smoking away from the door.

Exceptional

Exceptional

Superb