Residence Inn by Marriott Indianapolis Airport Guest Reviews
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5.6 miles from Indianapolis centre |
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Jessica, Milford Tue, 20 March 2012
Would definitely stay again.
Liked: Room was great; staff was great; breakfast was also very good.
Disliked: Nothing
Melinda Sun, 7 April 2024
Great place to stay and...
Liked: Easy to find and very close to the Lucas Oil Stadium without the outrageous prices for staying close to town. Very clean and friendly.
Disliked: Nothing
Maria Thu, 21 March 2024
Good
James Tue, 2 January 2024
Didn’t even stay one night
Disliked: There were no bedding provided for the third guest when it was supposed to be a room for three adults. Pull out Sofa was dirty, stained and the deadbolt lock did not work properly. Very disappointed! Didn’t even stay one night on the property after discovering these issues. I should have noticed this when I first checked in but we were in a hurry to drop off our luggage to meet for a prior engagement. All of this dissatisfaction was noticed when we returned later that evening. I was very uncomfortable for my family to stay at this location.
Dawn Mon, 30 October 2023
Very good
Liked: Mrs. Wheatley was amazing, and had wonderful customer service.
Disliked: Loud fighting in the halls, loud fighting in the courtyard. Uneducated staff regarding the difference between an ADA service dog and an emotional support animal.
Avinash Sun, 10 September 2023
Good
Avinash Sat, 9 September 2023
Good
Mary Mon, 21 August 2023
Disappointing
Liked: Nothing!!!
Disliked: Everything!!! Got there and the front desk clerk was unprofessional and gave me a hard time with my reservations!! Didn’t have the reservation in order! The room smell like dirty laundry. Nothing worked the fireplace, the fire pit, some of the key pads didn’t work. The work said “she couldn’t give me clean linings for the bed cause she didn’t have access to it.” I asked for the manager she stated “ she would leave a message for them to talk to me in the morning and didn’t do that. I ask the day shift clerk for the manager and still didn’t get the manager. The guest up over me had 4 teenagers and it sounded like they where going to come through the ceiling on me! I called the front seat and ask if they would tell them to keep it down a bit and nothing happened. This place is very disappointing!!
Mary Sun, 20 August 2023
Disappointing
Liked: Nothing!!!
Disliked: Everything!!! Got there and the front desk clerk was unprofessional and gave me a hard time with my reservations!! Didnt have the reservation in order! The room smell like dirty laundry. Nothing worked the fireplace, the fire pit, some of the key pads didnt work. The work said she couldnt give me clean linings for the bed cause she didnt have access to it. I asked for the manager she stated she would leave a message for them to talk to me in the morning and didnt do that. I ask the day shift clerk for the manager and still didnt get the manager. The guest up over me had 4 teenagers and it sounded like they where going to come through the ceiling on me! I called the front seat and ask if they would tell them to keep it down a bit and nothing happened. This place is very disappointing!!
Amy Fri, 9 June 2023
All in all, it was...
Liked: We love the suites!
Disliked: The pool said it was heated but it was ice cold. The elevator also locked up on us and the call button inside didn’t work. We had to call the front desk to get help. Thankfully they were fast acting.
Amy Thu, 8 June 2023
All in all, it was okay! Idk that we would book here again though.
Liked: We love the suites!
Disliked: The pool said it was heated but it was ice cold. The elevator also locked up on us and the call button inside didnt work. We had to call the front desk to get help. Thankfully they were fast acting.