Residence Inn by Marriott Stockton Guest Reviews
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3.9 miles from Stockton centre |
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Christina Mon, 18 March 2024
Very good
Darrell Thu, 22 February 2024
Exceptional
Victor.y Mon, 22 January 2024
Exceptional
Liked: The staff was kind and welcoming. The room was roomy. I'll have to use the BBQ next visit.
Disliked: I could not adjust the room temperature. It was 64 degrees F.
Verified Hotel Guest Thu, 11 January 2024
This guest did not leave comments about this hotel.
Divina Thu, 4 January 2024
I want a full reimbursement...
Liked: My family and I stay at this Residence Inn all the time and typically we would give high ratings. Unfortunately, we stayed in room 139 which smelled overwhelming with smoke. The manager only gave us a 50% discount when I requested to be comped. It was a terrible stay, but the front desk supervisor, Lei, was so nice and willing to ask her GM to get comped.
Disliked: Room 139 smells terrible and no guests should be allowed in there.
Anonymous Tue, 2 January 2024
So it was inconvenient
Liked: The price was good
Disliked: They put us in a room that had a loud beeping sound, then after we complained they put us in a smaller suite than we paid for
Ram Thu, 2 November 2023
Support vegetarian and fresh food...
Liked: Better breakfast with fresh fruits. The fruits were very old and dry. Hot food was all non- veg and no steamed vegetables.
Jeffrey Wed, 1 November 2023
I was very disappointed with...
Liked: The breakfast was standard fare. There were scrambled eggs, breakfast sausage, juices, coffee, oatmeal, fruit and cereal daily. There were some variations, but mostly standard. Nothing was cooked to order. The food serving area was always clean, the juices were always cold and the food and coffee were always hot. WiFi was free, as advertised.
Disliked: Unfortunately, the room was a bait and switch. I made the reservation online using booking.com. According to the website, the reservation was for a king suite w/fireplace. The room was supposed to have a radio, fireplace, alarm clock as well as video games. Once we checked in we found that the bed was a queen (at best). The fireplace, the radio, alarm clock and the video games didn’t exist. My problem wasn’t that these amenities weren’t there. My problem was that I had reserved the room based on the amenities being provided for the price that was quoted. I was being charged for something that I wasn’t getting. After a discussion with the hotel manager, I was informed that the hotel doesn’t even have king beds or fireplaces on the property. The radio, alarm clock and video games should have been available but weren’t; but these things weren’t a deal breaker. Also, there are aren’t any ice machines available to the guests; this is not acceptable. What I reserved and what I got was very different. To the hotel’s credit, I did receive a price adjustment for my troubles. The listing for this property on booking.com needs to be corrected immediately before anyone else finds themselves in the situation that I just experienced.
George Tue, 26 September 2023
Exceptional
George Tue, 26 September 2023
Superb