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Residence Inn by Marriott Richmond Northwest/Short Pump eee - (855) 271-6236
Residence Inn by Marriott Richmond Northwest/Short Pump, 3940 Westerre Parkway, Henrico, VA -(855) 271-6236
Area: Innsbrook
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BOOK ONLINE OR CALL - (855) 271-6236
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (171 Ratings)
11.7 miles from Henrico centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
An outdoor swimming pool and free breakfast are offered at this central Richmond hotel just 3 miles from Short Pump Town Center. Accommodation features a fully equipped kitchen and free Wi-Fi. A living area with a sofa bed is furnished in all spacious accommodation at Residence Inn Richmond Northwest. Cable TV and a work desk are provided. Barbecue grills are available for guests to cookout on the pool deck. Fitness and business facilities are also available. The Richmond Northwest Residence Inn is a 5-minute drive from Deep Run Park and a 15-minute drive from Shockoe Slip. James River Golf Club is 6.5 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Swimming Pool
` Garden
` Laundry
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Bicycle rental
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Outdoor pool (all year)
` Wheelchair accessible
` Grocery deliveries
` outdoor pool
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Emergency cord in bathroom
` Visual aids: Braille
` Visual aids: Tactile signs
` Auditory guidance
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Face masks for guests available
` Parking on site

Residence Inn by Marriott Richmond Northwest/Short Pump Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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4

Very Good - 4.0 out of 5

David Sun, 7 April 2024

Very good

4.5

Wonderful - 4.5 out of 5

Verified Hotel Guest Fri, 5 April 2024

Liked: The location and the staff. Everyone I encountered during my stay was very polite, kind.
Disliked: The water would not get hot. It was lukewarm the whole time.

3.5

Good - 3.5 out of 5

Verified Hotel Guest Fri, 22 March 2024

Liked: Hotel breakfast was very good and attendant super nice...did a great job
Disliked: Charged $10 for parking which is ridiculous since its a suburban hotel w/ ample parking. I expect extra parking fees at urban downtown hotel locations, but never at a suburban, non-airport hotel

4

Very Good - 4.0 out of 5

Verified Hotel Guest Fri, 22 March 2024

Liked: The breakfast was nice and hot, area clean, staff nice.
Disliked: A hidden fee for parking. That should be shared prior to the customer selection. Was a disappointment

2.5

Fair - 2.5 out of 5

Verified Hotel Guest Tue, 19 March 2024

Liked: The hotel room was spacious, clean, and had a small kitchen. The free breakfast was very good. Parking was great. Location was good. Staff were incredibly friendly. This should have been a 10/10 except...
Disliked: THERE WAS NO HOT WATER. It was down all weekend. I was told that it was fixed and it _wasn't_. I would stay here again if the hot water heater is working. The lower scores is strictly because I was point-blank told it WAS fixed and it wasn't.

4

Very Good - 4.0 out of 5

Douglas Wed, 28 February 2024

Liked: staff was the best I've ever experienced

1

Poor - 1.0 out of 5

Ericka Mon, 19 February 2024

I didn’t like the stay...

Liked: Location
Disliked: The hot water wasn’t working til we was leaving!

4

Very Good - 4.0 out of 5

Wayne Thu, 15 February 2024

Liked: The hotel was beautifully furnished and clean, however, in some of the rooms there was some water wall and roof damage which seems to now be generating a pest control problem. Yes. Woke day after Valentines Day to a cockroach in the sink area. Rate 7 /10
Disliked: Stated above. Also in room 323 the soap holder in the bathroom glue detached from the wall which resulted us to having change rooms.

5

Exceptional - 5.0 out of 5

Shelly Sat, 13 January 2024

Exceptional

Liked: Very clean, great location, and very nice staff.

5

Exceptional - 5.0 out of 5

Shelly Sat, 13 January 2024

Exceptional

Liked: Very clean, great location, and very nice staff.

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Residence Inn by Marriott Richmond Northwest/Short Pump 3940 Westerre Parkway, Henrico, VA