Residence Inn by Marriott Atlanta Buckhead/Lenox Park Guest Reviews
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7.3 miles from Atlanta centre |
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Joshua Wed, 17 April 2024
The bed and towels were...
Liked: Location
Disliked: Every piece of furniture was knicked. The fridge dented, carpentry poor, doors cheap poorly installed.
Jennifer Sun, 14 April 2024
The stay met my needs.
Liked: My first room had a musky smell so I was immediately moved to a different room. The team was very professional and accommodating. Covered parking was a bonus! Construction unexpected but team did their best to accommodate. Didn’t make it to gym in 1st floor - floor 1 button in elevator was taped over indicating “do not press” - confusing but I didn’t ask so there could have been a workaround.
Disliked: I worked from my room the first day, no maid service came and there was no DND sign to hang so I thought they must not come at all. The second day when I was at a meeting, they DID come. My personal pillow was on the bed and the case was changed out. I called the office and they sent someone (non English speaker) who must have thought it was resolved but I never got my pillowcase back. This is not really a big deal for me - the bigger deal is the selective maid service. Not knocking or attempting to clean my room when I was there and then entering when I wasn’t. The bed had been made and bathroom mat replaced though the shower was not wiped out (my hair was on the wall) and my towel had not been replaced. This seemed odd and spotty to me. Not to mention, I really didn’t want anyone in my room during my stay. Again, I didn’t tell the team, just observed the inconsistency.
Robins Thu, 11 April 2024
Wish I found different location
Liked: Full kitchen
Disliked: Customer service, sheets had stains
Heng Sat, 30 March 2024
Very good
Baker Fri, 8 March 2024
Not as clean as ot...
Liked: Was no breakfast available
Disliked: Killed 7 cockroaches in the nathroom
Dennard Sun, 3 March 2024
Exceptional
Dennard Thu, 29 February 2024
Exceptional
Liked: The space the cleanups and the staff
Mackie Thu, 29 February 2024
Exceptional
Merlyn Sat, 17 February 2024
Good
Disliked: Was not informed of the construction work.No breakfast Paid more than what was billed for by booking.com
Edmund Tue, 13 February 2024
Exceptional