Toronto Marriott City Centre Hotel Guest Reviews
Write a review
1.2 miles from Toronto centre |
Write a review
Diana, Chatham, visiting Lower Ossington Theatre Tue, 24 October 2017
On arriving to your hotel I went to check in. The lady I had was very gruff. I told her that I was told breakfast was included in our stay and she preceded to tell me it was not. I asked if she was sure as I was told that it was when I had called - she assured me it was not. I let that go, then she proceeded to tell me that the gym and the pool were closed, under renovation. I said I was very disappointed in this - my daughter, myself and my friend had all brought our bathing suits and it was one of the reasons we had chosen this hotel. I conveyed this to the lady and she said we could use the sister hotel down the street for free. I explained that I did not feel comfortable for 3 young ladies to walk alone down the streets of Toronto at night to go to the other hotel. She basically said 'oh well, it is what it is'. I was livid, so I said that then for the inconvenience she should include breakfast and she said no. I have stayed at the Renaissance before and I have had breakfast there before, but I can assure you I will not choose to stay there next time we visit Toronto which I must say is frequently.
Liked: We were very disappointed.
Disliked: The pool; the service; the gym.
Kristi Fri, 19 April 2024
Great hotel. Would recommend.
Liked: Comfortable beds. Great location for attending ball games.
Tina Thu, 18 April 2024
Exceptional
Bonnie Tue, 16 April 2024
Very good
Natasha Sat, 13 April 2024
Good
Liked: Location, great room service and menu.
Disliked: Uncomfortable beds, charged for complimentary water after I checked out, not sound proof. Smiling staff but cold treatment.
Joanne Fri, 12 April 2024
Our stay was amazing
Liked: Very close to everything. Very nice rooms. Comfortable beds. Housekeeping was awesome
Disliked: They did not have enough storage to unpack suitcases
Jessica Wed, 10 April 2024
Very good
Liked: Great location, could easily walk to all the places we wanted to see, easy walk to subway and buses, plenty of food nearby. Starbucks and restaurant in the hotel. Staff were great, upgraded our room just because there was a better one available.
Disliked: Some rooms are pretty far from the elevator, didn’t bother us.
Ashley Tue, 9 April 2024
Great housekeeping staff. Friendly front...
Liked: It was clean. Attached to Roger’s Center. Convenient location. Easy to get to Scotiabank arena and union station (even when it’s pouring haha). Bed was comfortable
Disliked: Nothing stood out that I disliked
Elena Sun, 7 April 2024
stay was fantastic!!
Liked: I specially like the location of the hotel. It is so convenient to get to many sights and to the Union Station. The room is big and spacious and clean. Big desk and space for all our travel items and trinkets. Housekeeping staff and front desk staff are courteous and professional.The breakfast selections were quite basic for the cost. Although our room included breakfast.
Disliked: perhaps more toiletries but not significantly important
Marcelino Sat, 6 April 2024
Exceptional
Oliver Sat, 6 April 2024
Perfect location, fantastic Service staff
Liked: Service Personal at reception desk, concierge Service and especially for breakfast in the Restaurant was outstanding!
Disliked: Room too warm even with air conditioning Running on 16 degree, Never below 22 (estimated).