Hotel 57 by LuxUrban Trademark Collection by Wyndham Guest Reviews
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0.8 miles from New York City centre |
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Mary, Macungie, visiting Bloomberg Tower Mon, 3 April 2017
A gem of a hotel; prime location to get to many attractions; staff very professional; Bellman was courteous and very helpful - gave us a history of the Hotel which was wonderful; cozy lounge/restaurant for drinks; extremely accommodating with rainy day check out. We will be back and will highly recommend the Renaissance 57 to friends, family and business associates.
Liked: Welcoming staff; concierge; bedding; ambiance; location.
Disliked: Lunch service was very poor in the in-house restaurant - food very average; ordered coffee which was not available; the restaurant was not particularly crowded; staff did not appear to be confident or clear on who was to take care of our table; cob salad had almost zero lettuce.
Andrew C, New York Thu, 12 March 2015
Very friendly staff.
Raymond Tue, 26 March 2024
Hotel less pleasing this time
Liked: We have stayed at this hotel for the third time and know that the location works for us.
Disliked: With the last five days we had no pastries with the breakfast which was dissapppointing. On our previous visit there was only green tea for a hot drink.
Laura Mon, 25 March 2024
Exceptional
Laura Mon, 25 March 2024
Exceptional
Liked: Clean, well located and great supportive staff!
Emilia Mon, 25 March 2024
The convenient location of the...
Liked: This hotel has a very good location.
Disliked: The hotel advertises that it has breakfast. Breakfast (muffins, pastries, small fruit selection) was available on the first day of our stay only - the second day only 1 muffin per person was available, and there was no breakfast on any of the following three mornings. There was no communication about why.
Colleen Mon, 25 March 2024
Not a great place to...
Liked: The location was great, and they had a good selection of snacks you can buy from the vending machine.
Disliked: The walls were paper-thin, to the point that we heard our neighbor snoring all night and coughing each morning. The "breakfast" was advertised as being muffins, danish, croissants, coffee, and fruit. It was green bananas, oranges, and apples. No pastry on any of the 3 mornings we were there. On the last day we were there they put up a sign saying there was no pastry "this morning", I'm assuming because people complained. The elevators were terrifying at times. We got stuck in one that abruptly stopped on several floors without letting us get out, dropped a floor, went up a floor, stopped, dropped again, then finally stopped long enough for us to figure out how to get out. We will definitely stay somewhere else the next time we're in town.
Jan Mon, 25 March 2024
Bed and location great, the...
Liked: Big and very comfortable bed! Great location at Lexington Av. and 57th Street.
Disliked: The shower was hard to adjust, ending up in burning hot water.The windows are old and single glazing, which is quite normal in NYC, but nevertheless very uncomfortable regarding noise and warmth in the room.Also the door was very thin and not good in shape. Lots of light came in, so we needed to put towels on the floor in front of the door to keep the room dark at night. Also everthing was poorly soundproofed.
Michele Mon, 25 March 2024
Pleasant
Liked: The view
Disliked: Online they sell you the room telling that there is also a breakfast included, ma but they say everyday the same thing , that they don’t have pastry eccc
Raimundo Mon, 25 March 2024
Disappointing
Liked: The room was clean
Disliked: Unfortunately, my experience at Hotel 57 by LuxUrban NYC left much to be desired. While the location was convenient and the facilities were clean, the breakfast offered was quite poor in variety and quality. Additionally, during my stay, I experienced theft of money and a sweater from my room, which created a very unpleasant experience and a feeling of insecurity. I cannot recommend this hotel due to these negative experiences.
Akshay Sun, 24 March 2024
Passable
Ashleigh Sun, 24 March 2024
Passable
Liked: Location & size of room
Disliked: Was placed right next to the noisy elevators, and they ran all night so not able to get much sleep.